All systems are operational

Past Incidents

Friday 7th April 2023

Disruption of Service

Please note TV & Internet services may be disrupted at this time. Our team is working diligently to resolve them as soon as possible. We will continue to provide updates until the channels have been restored to normal operations. We are truly sorry for any inconvenience caused. Thank you for your patience.

  • Please note both services have been restored.

  • Please note internet services should be back up.

  • Issue: Multiple Channels

    Dear Customers, Multiple channels are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note all channels have been restored.

  • Thursday 6th April 2023

    Channel Issue: NorthWestTV

    Dear Customers, NorthWestTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that North West TV has been restored

  • Wednesday 5th April 2023

    No incidents reported

    Tuesday 4th April 2023

    Channel Issue: DiamondTV

    Dear Customers, DiamondTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Monday 3rd April 2023

    Issue: TIC 4

    Dear Customers, TIC 4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 2nd April 2023

    No incidents reported

    Saturday 1st April 2023

    No incidents reported

    Friday 31st March 2023

    Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Bizz TV has been restored.

  • Thursday 30th March 2023

    No incidents reported

    Wednesday 29th March 2023

    Channel Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIC4 has been restored

  • Tuesday 28th March 2023

    Disruption to TV Services

    Dear Customers, we regret to inform you that there has been a disruption to our IPTV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note that the issue has been resolved

  • Monday 27th March 2023

    No incidents reported

    Sunday 26th March 2023

    No incidents reported

    Saturday 25th March 2023

    No incidents reported

    Friday 24th March 2023

    No incidents reported

    Thursday 23rd March 2023

    No incidents reported

    Wednesday 22nd March 2023

    Issue: BIZZ TV

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Bizz TV has been restored

  • Issue: Marac Village, Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Marac Village, Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as this information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services have been restored in this area.

  • Issue: La Lune, Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the La Lune, Moruga area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as this information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services have been restored in this area.

  • Tuesday 21st March 2023

    No incidents reported

    Monday 20th March 2023

    Issue: Claxton Bay

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services have been restored in this area

  • Please be advised that an ongoing power outage in the area is affecting our services. T&TEC has been contacted and is investigating the issue. An update will be posted when the issue has been resolved.

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIC4 has been restored

  • Channel Issue: M&E TV

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 19th March 2023

    Channel Issue: M&E TV

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Saturday 18th March 2023

    No incidents reported