All systems are operational

Past Incidents

Friday 17th March 2023

No incidents reported

Thursday 16th March 2023

Issue: La Lune, Moruga

Dear Customers, we regret to inform you that there has been a disruption to our services in the La Lune, Moruga area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as this information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised services have been restored in this area.

  • Issue: BET and Fox Sports 1

    Dear Customers, BET and Fox Sports 1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that both channels are back up and working fine.

  • Wednesday 15th March 2023

    No incidents reported

    Tuesday 14th March 2023

    Issue: BIZZ TV

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Monday 13th March 2023

    No incidents reported

    Sunday 12th March 2023

    Issue: Channel TIC4 is Down

    Dear Customers, TIC4_ is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Saturday 11th March 2023

    Channel Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Friday 10th March 2023

    No incidents reported

    Thursday 9th March 2023

    Issue: NEWSMAX

    Dear Customers, NEWSMAX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that NEWSMAX has been restored

  • Wednesday 8th March 2023

    Channel Issue: Living Faith

    Living faith has been restored

    Channel Issue: BizzTV

    Dear Customers, BizzTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Tuesday 7th March 2023

    Issue: NEWSMAX

    Dear Customers, NEWSMAX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that NEWSMAX has been restored

  • Issue: La Lune, Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the La Lune area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as this information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised services have been restored in this area.

  • Issue: TIN

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIN has been restored

  • Monday 6th March 2023

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 5th March 2023

    No incidents reported

    Saturday 4th March 2023

    Channel Issue: France24

    Dear Customers, France24 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Friday 3rd March 2023

    No incidents reported

    Thursday 2nd March 2023

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Issue: Channels TBN, POSTIV, HILLSONG and SOAC are Down

    Dear Customers, TBN, POSTIV, HILLSONG and SOAC are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that all channels has been restored

  • Wednesday 1st March 2023

    No incidents reported

    Tuesday 28th February 2023

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Living Faith has been restored

  • Issue: France 24

    Dear Customers, France 24 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Monday 27th February 2023

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 26th February 2023

    No incidents reported