Some systems are experiencing issues

Past Incidents

Friday 8th August 2025

No incidents reported

Thursday 7th August 2025

No incidents reported

Wednesday 6th August 2025

Channels down: PBS, PBS Kids, PBS Create

Dear Customers, PBS, PBS Kids, PBS Create are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

  • Tuesday 5th August 2025

    TELEVISION SERVICE Channel Issue : IBN

    Good morning customers. Please be advised that IBN is currently down from the channel provider. They have assured us that they are working diligently to bring the channels back up. We do not have an ETR at this time. We are truly sorry for any inconvenience caused.

  • Channel has been restored.

  • Monday 4th August 2025

    No incidents reported

    Sunday 3rd August 2025

    No incidents reported

    Saturday 2nd August 2025

    No incidents reported

    Friday 1st August 2025

    No incidents reported

    Thursday 31st July 2025

    Issue: Cinecanal

    Dear Customers, Cinecanal is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

    Wednesday 30th July 2025

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

    Tuesday 29th July 2025

    Channel Issue: Cinecanal

    Dear Customers, Cinecanal is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Monday 28th July 2025

    ME TV Down

    Dear Customers, ME TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

    Channel Issue: 3ABN Channels

    Dear Customers, the 3ABN channels are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channels were restored.

  • Sunday 27th July 2025

    No incidents reported

    Saturday 26th July 2025

    No incidents reported

    Friday 25th July 2025

    No incidents reported

    Thursday 24th July 2025

    Issue: Channel BABY TV is Down

    Dear Customers, BABY TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Issue: Channel BVN is Down

    Dear Customers, BVN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Wednesday 23rd July 2025

    CHannel issue: SOAC, Positiv, TBN and Hillsong

    Dear Customers, SOAC, Positiv, TBN and Hillsong is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that these channels heve been restored

  • Tuesday 22nd July 2025

    Channel Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored

  • Monday 21st July 2025

    Issue: Channel BVN is Down

    Dear Customers, BVN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

  • Sunday 20th July 2025

    No incidents reported