All systems are operational

Past Incidents

Sunday 9th October 2022

Issue: John Lendore Trace, Princes Town

Dear Customers, we regret to inform you that there has been a disruption to our services in the John Lendore Trace, Princes Town areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services have been restored.

  • Issue: Channel IBN is Down

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that IBN has been restored

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel has been restored.

  • Saturday 8th October 2022

    Issue: BIZZ TV

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that BIZZ TV has been restored.

  • Friday 7th October 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services has been restored

  • Thursday 6th October 2022

    Issue: Channels DW ENGLISH, NEWSY, OUTSIDE TV and SME TV are Down

    Dear Customers, the channels DW ENGLISH, NEWSY, OUTSIDE TV and SME TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please not that DW ENGLISH, NEWSY, OUTSIDE TV and SME TV has been restored.

  • Wednesday 5th October 2022

    No incidents reported

    Tuesday 4th October 2022

    Issue: France 24

    Dear Customers, France 24 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that France 24 has been restored.

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that TIC4 has been restored.

  • Monday 3rd October 2022

    No incidents reported

    Sunday 2nd October 2022

    Issue: Channel IBN is Down

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note IBN has been restored and is working fine.

  • Saturday 1st October 2022

    No incidents reported

    Friday 30th September 2022

    No incidents reported

    Thursday 29th September 2022

    No incidents reported

    Wednesday 28th September 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services has been restored.

  • Multiple Channel Outage

    Dear Customers, please be advised that we are experiencing a major channel outage due to weather related issues at the source. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that all affected channels have been restored.

  • Tuesday 27th September 2022

    Multiple Channel Outage

    Dear Customers, please be advised that we are experiencing a major channel outage due to weather related issues at the source. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that all affected channels have been restored.

  • Issue: France24

    Dear Customers, France24 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that France24 has been restored

  • Issue: TIC4

    Dear Customers,TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised TIC4 has been restored.

  • Monday 26th September 2022

    No incidents reported

    Sunday 25th September 2022

    Issue: Channels TIN AND IBN is Down

    Dear Customers, TIN AND IBN are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that IBN has been restored and is working fine.

  • Please note that TIN has been restored

  • Saturday 24th September 2022

    No incidents reported

    Friday 23rd September 2022

    No incidents reported

    Thursday 22nd September 2022

    Issue: Channels IBN,TIN and BIZZ are Down

    Dear Customers, IBN,TIN and BIZZ are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that Bizz TV has been restored

  • Please note that IBN and TIN has been restored and is working fine.

  • Wednesday 21st September 2022

    Issue: PBS and PBS KIDS

    Dear Customers, the channels PBS and PBS KIDS are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that PBS and PBS KIDS has been restored and is working fine.

  • Tuesday 20th September 2022

    Issue: TIC4

    Dear Customers,TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIC4 has been restored.

  • Monday 19th September 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.

  • Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Manohar/Sumaie Trace areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.

  • Issue: Hallmark MM

    Dear Customers, Hallmark MM is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Hallmark MM has been restored.