Please be advised that we have identified an area issue affecting internet in Macaulay area. A team has been dispatched to have the issue resolved. No ETR is available.
This issue has been resolved and internet services are fully operational.
Friday 3rd June 2022
No incidents reported
Thursday 2nd June 2022
Area Issue (Maltida Road)
Please be advised that we have identified an area issue affecting internet in Matilda Road. A team has been dispatched to have the issue resolved. No ETR is available.
This issue has been resolved and internet services are fully operational.
Wednesday 1st June 2022
Channel Outage || TIC4
Please be advised TIC4 is currently down from the studio. There is no ETR available at this time.
Please note that TIC4 has been restored.
Tuesday 31st May 2022
Channel Outage || IBN
Please be advised this channel is currently down from the source. There is currently no ETR.
Please be advised IBN was observed to be restored.
Area Issue (Papourie Road)
Please be advised that we have identified an area issue affecting internet in Papourie Road, Lower Barrackpore. A team has been dispatched to have the issue resolved. No ETR is available.
This issue has been resolved and internet services are fully operational.
Monday 30th May 2022
Area Issue (St Croix)
Please note that we have identified an area issue affecting internet and TV services in St Croix and environs. Our team is working to have the issue resolved. There is currently no ETR.
The issue has been resolved and both services are fully operational.
Area Issue (Marac, La Lune)
Please note that we have identified an area issue affecting internet and TV services in the Marac, La Lune and environs. Our team is working to have the issue resolved. There is currently no ETR.
The issue has been resolved and both services are fully operational.
Sunday 29th May 2022
Area Issue (Barrackpore)
Please note that we have identified an area issue affecting internet and TV services in the Lower Barrackpore areas, Harewood trace and Cottage Rd Nodes. Our team is working to have the issue resolved. There is currently no ETR.
The issue has been resolved and both services are fully operational.
Saturday 28th May 2022
No incidents reported
Friday 27th May 2022
Area Issue (Moruga)
Please note that we have identified an area issue affecting internet and TV services in the Moruga area. Our team is working to have the issue resolved. There is currently no ETR.
The issue has been resolved and both services are fully operational.
Area Issue (Princes Town-Craignish)
Please note that we have identified an area issue affecting internet services in the Craignish area. Our team is working to have the issue resolved. There is currently no ETR
The issue has been resolved and both services are fully operational.
Thursday 26th May 2022
No incidents reported
Wednesday 25th May 2022
Area Issue (Santa Flora)
We have identified an area issue affecting both services in Santa Flora and environs. A team has been dispatched to investigate further. No ETR is available.
The issue has been resolved and both services are fully operational.
Tuesday 24th May 2022
Channel Outage || TIC4
Please be advised TIC4 is currently down from the studio. There is no ETR available at this time.
Please note that TIC4 has been restored.
Channel Outage || MCTV
Please be advised that MCTV is currently down. They were contacted and are looking into it. There is no ETR available.
This channel was observed to be up and fine. Can you confirm this on your end ?
Monday 23rd May 2022
Area Issue (St. Croix)
We have identified an area issue affecting both services in St Croix and environs. A team has been dispatched to investigate further. No ETR is available.
The issue has been resolved and both services are fully operational.
Sunday 22nd May 2022
No incidents reported
Saturday 21st May 2022
Channel Outage || MCTV
Please be advised that MCTV is currently down. They were contacted and are looking into it. There is no ETR available.
The channel has been restored.
Friday 20th May 2022
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting internet only in La Lune, Moruga. A team has been dispatched to have the issue resolved. No ETR is available.
Services were down due to a power outage in the area and have since been restored.
Please be advised that internet services are currently down in the vicinity of La Lune. There is currently no ETR.
The issue has been resolved and internet services are fully operational.
Thursday 19th May 2022
No incidents reported
Wednesday 18th May 2022
No incidents reported
Tuesday 17th May 2022
Channel Outage || Gayelle
Please be advised Gayelle is currently down from studio. Personnel has been contacted. There is currently no ETR.
This issue has been resolved and the channel is now back up.
Monday 16th May 2022
Area Issue (Edward Trace)
A team is investigating an area issue at Edward Trace, Moruga which is currently affecting internet service. No ETR is available.
The issue has been resolved and all services are fully operational.
Due to the inclement weather, work is being delayed. The teams are onsite and working assiduously to restore all services.
Approximately six (6) pole spans of cable have been pulled down by a passing truck. The team is working on erecting the cables and resolving the issue. No ETR is available.
