All systems are operational

Past Incidents

Saturday 22nd January 2022

No incidents reported

Friday 21st January 2022

No incidents reported

Thursday 20th January 2022

Channel Outage || TIC4

Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised that TIC4 has been restored.

  • Channel Outage || TIC4

    Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised that TIC4 has been restored.

  • Wednesday 19th January 2022

    No incidents reported

    Tuesday 18th January 2022

    Area Issue (Congo Hill)

    Please be advised we have identified an area issue affecting both services in Congo Hill Trace, Papourie Road. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved and both services are fully operational.

  • Monday 17th January 2022

    No incidents reported

    Sunday 16th January 2022

    No incidents reported

    Saturday 15th January 2022

    No incidents reported

    Friday 14th January 2022

    Emergency Maintenance (Baboolal Avenue)

    Please be advised that we are conducting Emergency Maintenance in Baboolal Avenue located in Princes Town. All fiber customers would be affected at this time. ETR two (2) hours until completion.

  • The maintenance work has successfully been completed and services restored.

  • Thursday 13th January 2022

    Area Issue (La Lune)

    Please be advised that we have identified an area issue affecting both services in La Lune Moruga. A team is currently working on having the issue resolved. Currently, no ETR is available.

  • The issue has been resolved and both services are fully operational.

  • Channel Outage || TIC4

    Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised TIC4 feed has been restored.

  • Channel Outage || Gayelle

    Please be advised ACTS25 is currently down, studio personnel stated due to power loss. No ETR provided.

  • Please be advised that Gayelle has been restored

  • Wednesday 12th January 2022

    No incidents reported

    Tuesday 11th January 2022

    No incidents reported

    Monday 10th January 2022

    No incidents reported

    Sunday 9th January 2022

    Channel Outage || Gayelle

    Please be advised Gayelle is currently down. No ETR is available at this time.

  • Channel was restored.

  • Saturday 8th January 2022

    Area Issue (Claxton Bay)

    Please be advised that we have identified an area issue affecting internet services in Claxton Bay. A team is on site investigating. Currently no ETR is available.

  • The issue has been resolved and Internet services are fully operational.

  • Friday 7th January 2022

    No incidents reported

    Thursday 6th January 2022

    Channel Outage || TIC4

    Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised that TIC4 has been restored

  • Wednesday 5th January 2022

    No incidents reported

    Tuesday 4th January 2022

    Area Issue (Claxton Bay)

    Please be advised that we have identified an area issue affecting cable TV only in Light Bourne and environs. A team has been dispatched to have the issue resolved. Currently no ETR is available.

  • After monitoring, the issue has been resolved and services are fully operational.

  • Monday 3rd January 2022

    Area Issue (Moruga)

    Please be advised that we have identified an area issue affecting both services in Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved and both services are fully operational.