Some systems are experiencing issues

Past Incidents

Sunday 2nd January 2022

No incidents reported

Saturday 1st January 2022

No incidents reported

Friday 31st December 2021

No incidents reported

Thursday 30th December 2021

Area Issue (La Lune)

Please be advised that we have identified an area issue affecting services in La Lune, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • After close monitoring, all services are stable and fully operational.

  • Our team is working alongside T&TEC to resolve the issue at this time.

    • Wednesday 29th December 2021

    Channel Outage || MCTV

    Please be advised that MCTV is currently down at the moment. No ETR is available.

  • MCTV was restored.

    • Channel Outage || JaagritiTV

    Please be advised that Jaagriti TV is down due to a power outage. No ETR is available.

  • Jaagriti TV has been restored.

  • Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.

  • Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.

    • Tuesday 28th December 2021

    Channel Outage || TIC4

    Please note that TIC4 feed is having technical difficulties at the studio. No ETR is currently available.

  • Please note this channel was resolved.

  • Please be advised that studio contact confirmed that they will look into this issue during the course of the day. No ETR was currently provided.

    • Channel Outage || WESN

    Please be advised that WESN is currently down. No ETR is available.

  • Please be advised that WESN has been restored.

    • Area Issue (Moruga)

    Please be advised that we have identified an area issue affecting both services in the Moruga area. A team has been dispatched to have the issue resolved. No ETR is available at this time.

  • The issue has been resolved and both services are fully operational.

  • Our team has identified a broken Fibre in which they are working on presently. No ETR is available at this time.

    • Monday 27th December 2021

    No incidents reported

    Sunday 26th December 2021

    Channel Frozen || Gayelle

    Please be advised that Gayelle is currently frozen from the source.

  • Please be advised that Gayelle was restored.

    • Saturday 25th December 2021

    No incidents reported

    Friday 24th December 2021

    No incidents reported

    Thursday 23rd December 2021

    No incidents reported

    Wednesday 22nd December 2021

    Channel Outage || Synergy TV

    Please note Synergy TV is currently down. No ETR is available.

  • Synergy TV was restored.

    • Tuesday 21st December 2021

    No incidents reported

    Monday 20th December 2021

    No incidents reported

    Sunday 19th December 2021

    No incidents reported

    Saturday 18th December 2021

    No incidents reported

    Friday 17th December 2021

    Channel Outage || CTV, WGN & WPIX

    Please note CTV, WGN & WPIX are currently down. No ETR is available.

  • CTV, WGN & WPIX are restored.

    • Thursday 16th December 2021

    Channel Issues || TTT

    Please be advised TTT is currently down at this time. It has been escalated and currently being looked into. No ETR was provided.

  • TTT is now restored.

    • Area Issue

    Please be advised we have identified an area issue affecting St. Croix Extension. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved and services are fully operational.

    • Wednesday 15th December 2021

    Area Issue

    Please be advised that we have identified an area issue affecting the below areas: Jaipaulsingh Road, Cunjal, Moruga, St Croix, Rochard Douglas (partial areas), Oropouche South & Gunness Trace. Both services will be affected as our teams are working on rectifying the issue. Currently no ETR is available, but updates will be added as service restores in the mentioned areas.

  • Service has been restored to the final areas - St. Croix and Jaipaulsingh Road. Both services are fully operational in all affected areas outlined.

  • Service has been restored to all areas with the exception of St. Croix Road and Jaipaulsingh Road (Lower numbers) which is estimated to be restored within forty five (45) minutes as our teams work assiduously.

    • Tuesday 14th December 2021

    Channel Outage - TIC4

    Please be advised TIC4 is currently frozen from the source. Studio personnel was contacted and advised they will send someone to look into it. There's currently no ETR.

  • Please be advised TIC4 has been restored.