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Past Incidents

Monday 13th October 2025

Issue: Channel BIZZ TV (Formerly MCTV) is Down

Dear Customers, BIZZ TV (Formerly MCTV) is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

Sunday 12th October 2025

Issue: Channel Real TV is Down

Dear Customers, Real TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that this channel has been restored.

    • Saturday 11th October 2025

    No incidents reported

    Friday 10th October 2025

    No incidents reported

    Thursday 9th October 2025

    Issue: Channel GEB is Down

    Dear Customers, GEB is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

    • Wednesday 8th October 2025

    No incidents reported

    Tuesday 7th October 2025

    Channel Outage: WESN

    Dear Customers, WESN is currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note channel was restored.

    • Monday 6th October 2025

    No incidents reported

    Sunday 5th October 2025

    No incidents reported

    Saturday 4th October 2025

    No incidents reported

    Friday 3rd October 2025

    No incidents reported

    Thursday 2nd October 2025

    No incidents reported

    Wednesday 1st October 2025

    Issue: Channels Sony, Sony Movies & AXN are Down

    Dear Customers, Sony, Sony Movies & AXN are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that these channels have been restored.

    • Tuesday 30th September 2025

    No incidents reported

    Monday 29th September 2025

    No incidents reported

    Sunday 28th September 2025

    No incidents reported

    Saturday 27th September 2025

    Issue: Channel ZEE CINEMA is Down

    Dear Customers, ZEE CINEMA is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This Channel has been restored.

    • Friday 26th September 2025

    SUN Outage

    Dear Customers, TNT SERIES, DISCOVERY TURBO, DISCOVERY SCIENCE, TLC, OWN CARIBBEAN, DISCOVERY, DISCOVERY H&H, ANIMAL PLANET, DISCOVERY KIDS, INVESTIGATION DISCOVERY, SONY, STUDIO UNIVERSAL, UNIVERSAL, SONY MOVIES, CNBC, CCTV, CGTN, EWTN, ESPN 1, ESPN 2, NHK WORLDare currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Resolved

    • SUN Outage

    Dear Customers, HBO's, CNN, Cinecanal, , E!, Discovery's, Sony, AXN, BabyTV, TNT, WBTV, AL JAZEERA, SPACE, CINEMAX are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • resolved

    • Thursday 25th September 2025

    Issue: Channel FLOWSPORTS is Down

    Dear Customers, FLOWSPORTS is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

    • Wednesday 24th September 2025

    No incidents reported

    Tuesday 23rd September 2025

    Issue: Channel ALJAZEERA is Down

    Dear Customers, ALJAZEERA is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that the channel was restored.

    • Issue: Channel BIZZ TV is Down

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that BIZZ TV is backup

    • Issue: Channel HJTV is Down

    Dear Customers , Channel HJTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that HJTV is backup

    • Issue: Channel NCN is Down

    Dear Customers, NCN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that NCN is backup

    • TELEVISION SERVICE Issue: Channel True Crime is Down

    Dear Customers, True Crime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that True Crime channel was restored

    • Issue: Channels HILLSONG and POSITIV are Down

    Dear Customers, HILLSONG and POSITIV are down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that channels was restored