All systems are operational

Past Incidents

Thursday 21st November 2024

No incidents reported

Wednesday 20th November 2024

No incidents reported

Tuesday 19th November 2024

Issue: Santa Flora

Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.

  • Monday 18th November 2024

    Issue: Channels AXN, SONY MOVIES are down.

    Dear Customers, AXN and SONY MOVIES are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

  • Issue: TV6

    Dear Customers, TV6 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Issue: Gayelle

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 17th November 2024

    No incidents reported

    Saturday 16th November 2024

    No incidents reported

    Friday 15th November 2024

    Issue: Channel NEWSMAX is Down

    Dear Customers, NEWSMAX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Issue: Channel TIN is Down

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel TIN has been restored.

  • Issue: Channel BIZZ TV is down.

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel BIZZ TV has been restored.

  • Thursday 14th November 2024

    No incidents reported

    Wednesday 13th November 2024

    No incidents reported

    Tuesday 12th November 2024

    Issue: Channel NEWSMAX is Down

    Dear Customers, NEWSMAX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel NEWSMAX has been restored.

  • Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Lothians and Princes Town areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • The disruption to services in the Lothians and Princes Town areas has been resolved.

  • Issue: 3ABN PROCLAIM is Down

    Dear Customers, 3ABN PROCLAIM is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel 3ABN PROCLAIM has been restored.

  • Monday 11th November 2024

    No incidents reported

    Sunday 10th November 2024

    No incidents reported

    Saturday 9th November 2024

    Issue: Channel GEB is Down

    Dear Customers, GEB is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel GEB has been restored.

  • Friday 8th November 2024

    No incidents reported

    Thursday 7th November 2024

    No incidents reported

    Wednesday 6th November 2024

    No incidents reported

    Tuesday 5th November 2024

    No incidents reported

    Monday 4th November 2024

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Platinite Trace, Platinite Junction and Julien branch Trace areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • The disruption in services in the Platinite Trace, Platinite Junction and Julien branch Trace areas has been resolved.

  • TV6 Down

    Dear Customers, TV6 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel TV6 has been restored.

  • Sunday 3rd November 2024

    No incidents reported

    Saturday 2nd November 2024

    No incidents reported