Some systems are experiencing issues

Past Incidents

Monday 6th May 2024

Issue: Gayelle Down

Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

  • No Audio on Gayelle

    Dear Customers, Gayelle currently has no audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

  • Issue: TNT

    Dear Customers, TNT is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel was restored.

  • Sunday 5th May 2024

    No incidents reported

    Saturday 4th May 2024

    Gayelle is Down

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

  • IBN Down

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

  • Friday 3rd May 2024

    No incidents reported

    Thursday 2nd May 2024

    No incidents reported

    Wednesday 1st May 2024

    Disruption to Services : Santa Flora

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as more information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that services have been restored.

  • Tuesday 30th April 2024

    No incidents reported