Some systems are experiencing issues

Past Incidents

Monday 30th June 2025

No incidents reported

Sunday 29th June 2025

Issue: Channel WESN is Down

Dear Customers, WESN is currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

Issue: Channel BVN is Down

Dear Customers, BVN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Saturday 28th June 2025

    Channel issue: WESN

    Dear Customers, Wesn is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Friday 27th June 2025

    No incidents reported

    Thursday 26th June 2025

    Multiple Channel Outage

    Dear Customers, Please note that AMC,BET HER,BOUNCE,BRAVO,CARTOON NTWK,CBS,CNBC,CNN,COMEDY CENTRAL,COZI,DISC FAMILY,DISNEY,DISNEY XD,E!,FOX,FOX NEWS, FS1,FUSE,FX,GRIT,HALLMARK,HALLMARK MM,INVESTIGATION DISC,ME TV,MY33,NATGEO,NBA,NBC,NICKELODEON,NICK JR, NICK TOONS,OWN,PBS,PBS CREATE,PBS KIDS,POSITIV,QUEST,SCIENCE,SOAC,SYFY,TBN,TBS,TCM,TNT,TRU TV,TV LAND,TV ONE,UNIMAS,UNIVISION,USA,VH1 are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

    • Wednesday 25th June 2025

    No incidents reported

    Tuesday 24th June 2025

    No incidents reported

    Monday 23rd June 2025

    No incidents reported

    Sunday 22nd June 2025

    No incidents reported

    Saturday 21st June 2025

    No incidents reported

    Friday 20th June 2025

    No incidents reported

    Thursday 19th June 2025

    No incidents reported

    Wednesday 18th June 2025

    Issue: Channels CBS, THE CW, COMET TV and MY33 are Down

    Dear Customers, CBS, THE CW, COMET TV and MY33 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels were restored.

    • Tuesday 17th June 2025

    Channel Issue: RealTV

    Dear Customers, RealTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel were restored.

    • Monday 16th June 2025

    No incidents reported

    Sunday 15th June 2025

    No incidents reported

    Saturday 14th June 2025

    No incidents reported

    Friday 13th June 2025

    Issue: Channel COLORS CINEPLEX is Down

    Dear Customers, COLORS CINEPLEX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Thursday 12th June 2025

    Issue: Channel TIN is Down

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Issue: Disruption to Services at Platanite Trace and Julien Trace Rochard Road, Barrackpore

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Platanite Trace and Julien Trace, Rochard Road, Barrackpore areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that service has been restored to the affected areas.

    • Issue: Channel TRINITY TV is Down

    Dear Customers, TRINITY TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Issue: Disruption to Services at 5th Company Village, Indian Walk, Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the 5th Company Village, Indian Walk Moruga area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that service has been restored to the affected area.

    • Issue: Channel Rush prime is Down

    Dear Customers, Rush prime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Wednesday 11th June 2025

    BizzTV Down

    Dear Customers, BizzTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.