All systems are operational

Stickied Incidents

Monday 17th March 2025

Sun Outage Period

Dear Customers, Please be advised that we are currently in a period of sun outage which may cause some of our channels to temporarily go down throughout the day. We do apologize for any inconvenience caused, as these are matters beyond our control.

Thank you for understanding.

  • Please note Sun Outage Period is over, all channels should be working fine now.

  • Past Incidents

    Tuesday 28th January 2025

    No incidents reported

    Monday 27th January 2025

    No incidents reported

    Sunday 26th January 2025

    No incidents reported

    Saturday 25th January 2025

    No incidents reported

    Friday 24th January 2025

    No incidents reported

    Thursday 23rd January 2025

    Issue: Channel TIC4 is down

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel TIC4 has been restored.

  • Wednesday 22nd January 2025

    No incidents reported

    Tuesday 21st January 2025

    Issue: Channel BIZZ TV is down

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel BIZZ TV has been restored.

  • Monday 20th January 2025

    Issue: Channel Jaagriti TV is down

    Dear Customers, Jaagriti TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Jaagriti TV has been restored.

  • Sunday 19th January 2025

    Issue: Channel GAYELLE is down.

    Dear Customers, GAYELLE is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Gayelle has been restored.

  • Saturday 18th January 2025

    No incidents reported

    Friday 17th January 2025

    No incidents reported

    Thursday 16th January 2025

    No incidents reported

    Wednesday 15th January 2025

    No incidents reported

    Tuesday 14th January 2025

    IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that IBN has been restored

  • Monday 13th January 2025

    No incidents reported

    Sunday 12th January 2025

    No incidents reported

    Saturday 11th January 2025

    No incidents reported

    Friday 10th January 2025

    Issue: TIN

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

  • Thursday 9th January 2025

    Channel issue: BizzTV, Daystar

    Dear Customers, BizzTV and Daystar are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note BIZZTV channel restored.

  • Please note channel Daystar restored.

  • Wednesday 8th January 2025

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services restored.