All systems are operational

Stickied Incidents

Thursday 3rd April 2025

Cable TV Service Update

Cable TV service is currently affected due to an internal issue. Our team is working to restore it within a few hours. We apologize for the inconvenience. Please reboot your Set-Top Box (STB) after service restoration. We'll update you with progress. Thank you for your patience.

Currently restoration level : 30%

  • Our Internal Tv issue has been 100% resolved, please reboot your set top box or restart your apps. If your account still has issues, please WhatsApp us at 612-5465 with your account information and say your Tv issue isn't resolved

  • Currently restoration level : 90%

  • Currently restoration level : 70%

  • Currently restoration level : 60%

  • Currently restoration level : 50%

  • Currently restoration level : 40%

    • Past Incidents

    Thursday 19th December 2024

    Issue: Channel FLOW SPORTS is Down

    Dear Customers, FLOW SPORTS is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel FLOW SPORTS has been restored.

    • Wednesday 18th December 2024

    No incidents reported

    Tuesday 17th December 2024

    No incidents reported

    Monday 16th December 2024

    No incidents reported

    Sunday 15th December 2024

    No incidents reported

    Saturday 14th December 2024

    Issue: M&E TV

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel M&E TV has been restored.

    • Issue: HBO2

    Dear Customers, HBO2 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Friday 13th December 2024

    No incidents reported

    Thursday 12th December 2024

    Issue: Sony, Sony Movies and AXN

    Dear Customers, Sony, Sony Movies and AXN are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Sony, Sony Movies and AXN

    • Wednesday 11th December 2024

    No incidents reported

    Tuesday 10th December 2024

    No incidents reported

    Monday 9th December 2024

    No incidents reported

    Sunday 8th December 2024

    Issue: Channel TIN is Down

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel is restored.

    • Saturday 7th December 2024

    No incidents reported

    Friday 6th December 2024

    Issue: Channel BYU is Down

    Dear Customers, BYU is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel BYU has been restored.

    • Channel Issue: Rush Prime

    Dear Customers, Rush Prime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Thursday 5th December 2024

    No incidents reported

    Wednesday 4th December 2024

    No incidents reported

    Tuesday 3rd December 2024

    No incidents reported

    Monday 2nd December 2024

    No incidents reported

    Sunday 1st December 2024

    No incidents reported

    Saturday 30th November 2024

    No incidents reported