All systems are operational

Stickied Incidents

Thursday 3rd April 2025

Cable TV Service Update
6 days ago

Cable TV service is currently affected due to an internal issue. Our team is working to restore it within a few hours. We apologize for the inconvenience. Please reboot your Set-Top Box (STB) after service restoration. We'll update you with progress. Thank you for your patience.

Currently restoration level : 30%

  • Our Internal Tv issue has been 100% resolved, please reboot your set top box or restart your apps. If your account still has issues, please WhatsApp us at 612-5465 with your account information and say your Tv issue isn't resolved

    6 days ago
  • Currently restoration level : 90%

    6 days ago
  • Currently restoration level : 70%

    6 days ago
  • Currently restoration level : 60%

    6 days ago
  • Currently restoration level : 50%

    6 days ago
  • Currently restoration level : 40%

    6 days ago
  • Past Incidents

    Saturday 19th October 2024

    Issue: Miami channels
    6 months ago

    Dear Customers, the channels AMC,BET HER,BOUNCE,BRAVO,CARTOON NTWK,CBS,CNBC,CNN,COMEDY CENTRAL,COZI,DISC FAMILY,DISNEY,DISNEY XD,E!,FOX,FOX NEWS, FS1,FUSE,FX,GRIT,HALLMARK,HALLMARK MM,INVESTIGATION DISC,ME TV,MY33,NATGEO,NBA,NBC,NICKELODEON,NICK JR, NICK TOONS,OWN,PBS,PBS CREATE,PBS KIDS,POSITIV,QUEST,SCIENCE,SOAC,SYFY,TBN,TBS,TCM,TNT,TRU TV,TV LAND,TV ONE,UNIMAS,UNIVISION,USA,VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Dear customers. Please note the channels AMC, BET HER, BOUNCE, BRAVO, CARTOON NTWK, CBS,CNBC, CNN,COMEDY CENTRAL, COZI, DISC FAMILY, DISNEY, DISNEY XD, E!, FOX, FOX NEWS, FS1, FUSE, FX, GRIT, HALLMARK, HALLMARK MM, INVESTIGATION DISC, ME TV, MY33, NATGEO, NBA, NBC, NICKELODEON, NICK JR, NICK TOONS, OWN, PBS, PBS CREATE, PBS KIDS, POSITIV, QUEST, SCIENCE, SOAC, SYFY, TBN, TBS, TCM, TNT, TRU TV, TV LAND, TV ONE, UNIMAS, UNIVISION, USA, VH1 have been restored.

    6 months ago
  • Friday 18th October 2024

    No incidents reported

    Thursday 17th October 2024

    Issue: Channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM are currently down.
    6 months ago

    Dear Customers, the channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM have been restored.

    6 months ago
  • Wednesday 16th October 2024

    Issue: Channels GEB and GOD TV are currently down.
    6 months ago

    Dear Customers, the channels GEB and GOD TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels GEB and GOD TV have been restored.

    6 months ago
  • Tuesday 15th October 2024

    No incidents reported

    Monday 14th October 2024

    Issue: Channel Real Tv is Down
    6 months ago

    Dear Customers, Real Tv is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Real TV has been restored.

    6 months ago
  • Issue: Channel LIVING FAITH is Down
    6 months ago

    Dear Customers, LIVING FAITH is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel LIVING FAITH has been restored.

    6 months ago
  • Sunday 13th October 2024

    No incidents reported

    Saturday 12th October 2024

    Issue: Channel M&E TV is down
    6 months ago

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel M&E TV has been restored.

    6 months ago
  • Issue: Channel Living Faith is Down
    6 months ago

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel LIVING FAITH has been restored.

    6 months ago
  • Friday 11th October 2024

    Issue: Disruption to Services
    6 months ago

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Barrackpore areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Dear Customers, the disruption to our services in the Barrackpore areas have been resolved.

    6 months ago
  • Thursday 10th October 2024

    No incidents reported

    Wednesday 9th October 2024

    Issue: Disruption to Services
    6 months ago

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas, which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Service to the Moruga areas have been restored.

    6 months ago
  • Issue: Channel FOX NEWS is currently down.
    6 months ago

    Dear Customers, FOX NEWS is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel FOX NEWS has been restored.

    6 months ago
  • Tuesday 8th October 2024

    Issue: Channels Real TV and BIZZ TV
    6 months ago

    Dear Customers, Real TV and BIZZ TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels BIZZ TV and Real TV have been restored.

    6 months ago
  • Monday 7th October 2024

    No incidents reported

    Sunday 6th October 2024

    No incidents reported

    Saturday 5th October 2024

    No incidents reported

    Friday 4th October 2024

    Issue: Channel Newsy is down.
    6 months ago

    Dear Customers, Newsy is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Newsly has been restored.

    6 months ago
  • Issue: Disruption to Services
    6 months ago

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services to the Moruga area was restored.

    6 months ago
  • Issue: SBN
    6 months ago

    Dear Customers, SBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel has been restored.

    6 months ago
  • Thursday 3rd October 2024

    Issue: Trinity TV is Down
    6 months ago

    Dear Customers, Trinity TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel has been restored.

    6 months ago
  • Wednesday 2nd October 2024

    Issue: Channel E!
    6 months ago

    Dear Customers, E! is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note, this channel has been restored.

    6 months ago
  • Tuesday 1st October 2024

    No incidents reported

    Monday 30th September 2024

    Issue Living Faith & Newsy Down
    6 months ago

    Dear Customers, Living Faith & Newsy are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that these channels have been restored.

    6 months ago
  • Issue: Channels BYU is currently down.
    6 months ago

    Dear Customers, BYU is currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • This Channel has been restored.

    6 months ago
  • Sunday 29th September 2024

    Issue: Bizz tv
    6 months ago

    Dear Customers, Bizz tv is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    6 months ago