Some systems are experiencing issues

Past Incidents

Friday 16th August 2024

No incidents reported

Thursday 15th August 2024

Area Outage: Claxton Bay

Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Resolved

  • Wednesday 14th August 2024

    No incidents reported

    Tuesday 13th August 2024

    Issue: Tic4 Down

    Dear Customers, _channel Tic 4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Resolved

  • Monday 12th August 2024

    No incidents reported

    Sunday 11th August 2024

    No incidents reported

    Saturday 10th August 2024

    No incidents reported

    Friday 9th August 2024

    Rush Sports 2 is Down

    Dear Customers, Rush Sports 2 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been resolved.

  • Thursday 8th August 2024

    No incidents reported

    Wednesday 7th August 2024

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note area has been restored.

  • Update: Affected areas: Cunjal, Jaipaulsingh Road, Oropouche North, Rochard Douglas road, Poui Trace and Moruga Team is on site. ETR: 4 hours Issue: main lines pulled down

  • Tuesday 6th August 2024

    No incidents reported

    Monday 5th August 2024

    No incidents reported

    Sunday 4th August 2024

    No incidents reported

    Saturday 3rd August 2024

    Gayelle is blank

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

  • Friday 2nd August 2024

    Issue: Channel CNC3

    Dear Customers, _channel CNC3 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel restored

  • Thursday 1st August 2024

    No incidents reported

    Wednesday 31st July 2024

    AMC, BET HER, BRAVO, CARTOON NETWORK, CNBC, CNN, COMEDY CENTRAL, DISCOVERY FAMILY, DISNEY, DISNEY XD, FOX NEWS, FOX SPORTS 1, FX, HALLMARK, HALLMARK M&M, INVESTIGATION, NATGEO, NICKELODEON, N

    Dear Customers, AMC, BET HER, BRAVO, CARTOON NETWORK, CNBC, CNN, COMEDY CENTRAL, DISCOVERY FAMILY, DISNEY, DISNEY XD, FOX NEWS, FOX SPORTS 1, FX, HALLMARK, HALLMARK M&M, INVESTIGATION, NATGEO, NICKELODEON, NICK JR, NICK TOONS, OWN, SCIENCE, SYFY, TBS, TCM, TNT, TRU TV, TV LAND, TV ONE, USA and VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note all channels have been restored.

  • Tuesday 30th July 2024

    No incidents reported

    Monday 29th July 2024

    No incidents reported

    Sunday 28th July 2024

    No incidents reported

    Saturday 27th July 2024

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.