Please be advised that we have identified an issue affecting both services in Marac and La Lune Road, Moruga. A team has been dispatched to have the issue resolved. No ETR is currently available.
The issue has been resolved and services are fully operational.
Tuesday 22nd February 2022
Area Issue (Moruga)
Please be advised that we have identified an area issue affecting both services in Grand Chemin and La Lune Moruga. A team has been dispatched to have the issue resolved. No ETR is available.
The issue has been resolved and both services are fully operational.
Monday 21st February 2022
No incidents reported
Sunday 20th February 2022
No incidents reported
Saturday 19th February 2022
No incidents reported
Friday 18th February 2022
No incidents reported
Thursday 17th February 2022
Channel Outage || TIC4
Please be advised TIC4 is currently down at studio. No ETR is available at this time.
Please be advised that TIC4 has been restored.
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting both services in Forres Park, Claxton Bay, and environs. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Please be advised due to the nationwide power outage the following channels are down at studio : TV6, GAYELLE, TIC4, JAAGRITI, SYNERGY, IBN, CNC3, MCTV. There is no ETR available.
Please be advised that TV6, GAYELLE, JAAGRITI, SYNERGY, IBN, CNC3 AND MCTV has been restored
Tuesday 15th February 2022
No incidents reported
Monday 14th February 2022
Area Issue (Mandingo Road)
Please be advised that we have identified an area issue affecting both services in Mandingo Road, Princes Town. Teams were dispatched to have the issue resolved. No ETR is available.
The issue has been resolved. Both services are fully operational.
Sunday 13th February 2022
No incidents reported
Saturday 12th February 2022
No incidents reported
Friday 11th February 2022
No incidents reported
Thursday 10th February 2022
No incidents reported
Wednesday 9th February 2022
Channel Outage || GAYELLE
Please be advised GAYELLE is currently down at studio due to a power outage. No ETR is available at this time.
GAYELLE has been restored
Tuesday 8th February 2022
No incidents reported
Monday 7th February 2022
Channel Outage || TIC4
Please note TIC4 is currently down, studio personnel has been contacted. There is no ETR available.
Please be advised TIC4 has been restored.
Area Issue (Harewood Trace)
Please be advised we have received reports of no internet service in Harewood Trace Barrackpore. A team has been dispatched to have the issue resolved. Currently no ETR is available.
The issue has been resolved and services are operational.
Sunday 6th February 2022
Channel Outage || MCTV
Please be advised that MCTV is currently down at the moment. No ETR is available.
MCTV has been restored.
Saturday 5th February 2022
No incidents reported
Friday 4th February 2022
Area Issue (Cipero Road)
Please be advised that we have identified an area issue affecting fiber customers in the Cipero Road. Both services will be affected. A team is on-site working on resolving the issue. No ETR is currently available.
After monitoring, the issue has been resolved and all services are operational.
Area Maintenance (Mussarapp Trace)
Kindly be advised that a team is conducting further maintenance in Mussarapp Trace and environs. Both services will be temporarily affected. ETR approximately two (2) hours.
The issue has been resolved and services are operational.
The team is on-site working assiduously to have services restored.
Channel Outage || ACTS25
Please be advised ACTS25 is currently down from the source, studio personnel stated due to power loss. No ETR provided.
Please be advised ACTS25 has been restored.
Thursday 3rd February 2022
Maintenance (Mussarap Trace)
Please be advised that our teams are conducting maintenance work in Mussarap Trace, Barrackpore and its environs. Services will be temporarily affected. No ETR is available.
Maintenance work has been completed. Services were restored and fully operational.
