Please be advised that we have identified an area issue affecting internet services in Hermitage and environs. A team has been dispatched to have the issue resolved. No ETR is available.
After close monitoring, internet services are fully operational.
Please be advised that our team is on site and working assiduously to have the issue resolved.
Tuesday 1st February 2022
Channel Issue || Multiple Channels
Please be advised that the following channels are currently down at the moment due to an outage. No ETR is available.
CBS
BET
GRIT
Aapka Colors
Sony India
Hallmark
MTV
TV One
CTV
CW11
Investigation
TNT
Pro Sports
Bein Sports
CNN
Cartoon Network
Nickelodeon
Disney
Investigation Discovery
TBS
City TV
Please be advised that all channels are observed to be restored.
Issue Identified (Contention Ext)
Please be advised that we have identified a street issue affecting internet services in Contention Extention. A team is on-site working assiduously to have the issue resolved. No ETR is available.
The issue has been resolved. Internet service is fully operational.
Channel Outage || JAAGRITI
Please be advised that JAAGRITI is currently down. Studio personnel was contacted and is currently investigating. No ETR provided.
Please be advised that Jaagriti was restored.
Monday 31st January 2022
Channel Outage || JAAGRITI
Please be advised that JAAGRITI is currently down. Studio personnel was contacted and is currently investigating. No ETR provided.
JAAGRITI has been restored.
Channel Outage || TIC4
Please note TIC4 is currently down at studio, personnel has been contacted and will look into it. There is no ETR available.
TIC4 has been restored
Sunday 30th January 2022
No incidents reported
Saturday 29th January 2022
No incidents reported
Friday 28th January 2022
No incidents reported
Thursday 27th January 2022
Area Issue (Congo Hill)
Please be advised that we have identified an area issue affecting internet only in Congo Hill, Papourie Road and environs. Our team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and Internet service is now operational.
Wednesday 26th January 2022
No incidents reported
Tuesday 25th January 2022
Area Issue (Jaipaulsingh Road)
Please be advised that we have identified an area issue affecting both services in the mentioned area. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and services were restored.
Our teams are working alongside T&TEC to have the issue resolved.
Monday 24th January 2022
Channel Outage || TIC4
Please note TIC4 is currently blank, studio personnel has been contacted and will look into it. There is no ETR available.
Please note TIC4 has restored.
Sunday 23rd January 2022
No incidents reported
Saturday 22nd January 2022
No incidents reported
Friday 21st January 2022
No incidents reported
Thursday 20th January 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised that TIC4 has been restored.
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised that TIC4 has been restored.
Wednesday 19th January 2022
No incidents reported
Tuesday 18th January 2022
Area Issue (Congo Hill)
Please be advised we have identified an area issue affecting both services in Congo Hill Trace, Papourie Road. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Monday 17th January 2022
No incidents reported
Sunday 16th January 2022
No incidents reported
Saturday 15th January 2022
No incidents reported
Friday 14th January 2022
Emergency Maintenance (Baboolal Avenue)
Please be advised that we are conducting Emergency Maintenance in Baboolal Avenue located in Princes Town. All fiber customers would be affected at this time. ETR two (2) hours until completion.
The maintenance work has successfully been completed and services restored.
