Please be advised that we have identified an area issue affecting cable TV only in Light Bourne and environs. A team has been dispatched to have the issue resolved. Currently no ETR is available.
After monitoring, the issue has been resolved and services are fully operational.
Monday 3rd January 2022
Area Issue (Moruga)
Please be advised that we have identified an area issue affecting both services in Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Sunday 2nd January 2022
No incidents reported
Saturday 1st January 2022
No incidents reported
Friday 31st December 2021
No incidents reported
Thursday 30th December 2021
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting services in La Lune, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
After close monitoring, all services are stable and fully operational.
Our team is working alongside T&TEC to resolve the issue at this time.
Wednesday 29th December 2021
Channel Outage || MCTV
Please be advised that MCTV is currently down at the moment. No ETR is available.
MCTV was restored.
Channel Outage || JaagritiTV
Please be advised that Jaagriti TV is down due to a power outage. No ETR is available.
Jaagriti TV has been restored.
Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.
Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.
Tuesday 28th December 2021
Channel Outage || TIC4
Please note that TIC4 feed is having technical difficulties at the studio. No ETR is currently available.
Please note this channel was resolved.
Please be advised that studio contact confirmed that they will look into this issue during the course of the day. No ETR was currently provided.
Channel Outage || WESN
Please be advised that WESN is currently down. No ETR is available.
Please be advised that WESN has been restored.
Area Issue (Moruga)
Please be advised that we have identified an area issue affecting both services in the Moruga area. A team has been dispatched to have the issue resolved. No ETR is available at this time.
The issue has been resolved and both services are fully operational.
Our team has identified a broken Fibre in which they are working on presently. No ETR is available at this time.
Monday 27th December 2021
No incidents reported
Sunday 26th December 2021
Channel Frozen || Gayelle
Please be advised that Gayelle is currently frozen from the source.
Please be advised that Gayelle was restored.
Saturday 25th December 2021
No incidents reported
Friday 24th December 2021
No incidents reported
Thursday 23rd December 2021
No incidents reported
Wednesday 22nd December 2021
Channel Outage || Synergy TV
Please note Synergy TV is currently down. No ETR is available.
Synergy TV was restored.
Tuesday 21st December 2021
No incidents reported
Monday 20th December 2021
No incidents reported
Sunday 19th December 2021
No incidents reported
Saturday 18th December 2021
No incidents reported
Friday 17th December 2021
Channel Outage || CTV, WGN & WPIX
Please note CTV, WGN & WPIX are currently down. No ETR is available.
CTV, WGN & WPIX are restored.
Thursday 16th December 2021
Channel Issues || TTT
Please be advised TTT is currently down at this time. It has been escalated and currently being looked into. No ETR was provided.
TTT is now restored.
Area Issue
Please be advised we have identified an area issue affecting St. Croix Extension. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and services are fully operational.
