Some systems are experiencing issues

Past Incidents

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

Area Issue (Marac)

Please be advised that there has been a power outage affecting both services in Marac, Moruga. Our teams are working alongside T&TEC to have the services restored. Currently, no ETR is available.

  • The issue has been resolved and all services are fully operational.

  • Area Issue (Tin Pan Alley)

    Please be advised that we have identified an area issue affecting both services in Tin Pan Alley, Barrackpore. A team has been dispatched to the have the issue resolved. Currently, no ETR is available.

  • The issue has been rectified and all services are fully operational.

  • Thursday 30th September 2021

    No incidents reported

    Wednesday 29th September 2021

    Area Issue (Mohan Trace)

    Please be advised that we have identified an area issue affecting both services in Mohan Trace, Barrackpore. Our teams are on-site and are working assiduously to have services restored. No ETR is available.

  • The issue has been resolved. All services are fully operational.

  • Tuesday 28th September 2021

    Area Issue (Moruga)

    Please be advised that we have identified an area issue affecting both services in partial areas of Moruga. A team has been dispatched to have the issue resolved. No ETR is currently available.

  • The issue has been resolved. Both services are fully operational.

  • Monday 27th September 2021

    No incidents reported

    Sunday 26th September 2021

    Channel Outage || MCTV

    Please be advised MCTV is currently down due to a power outage at their studio. No ETR was provided at this time.

  • Please be advised MCTV has been restored.

  • Saturday 25th September 2021

    No incidents reported

    Friday 24th September 2021

    Area Issue (St. Croix Road)

    Please be advised that we have identified an area issue affecting cable and internet in St. Croix Road. A team has been dispatched to have the issue resolved. Currently no ETR is available.

  • After close monitoring, all services are stable and fully operational.

  • Thursday 23rd September 2021

    No incidents reported

    Wednesday 22nd September 2021

    No incidents reported

    Tuesday 21st September 2021

    No incidents reported

    Monday 20th September 2021

    Partial Outage (TV Channels)

    Our teams are closely monitoring several channels which were affected earlier today. At this time, all the affected channels are fully operational. Our engineers are working to ensure all channels remain functional.

  • Issue was resolved.

  • Our engineers are working on the issue and are also monitoring to ensure all channels remain operational.

  • Sunday 19th September 2021

    No incidents reported

    Saturday 18th September 2021

    No incidents reported

    Friday 17th September 2021

    No incidents reported

    Thursday 16th September 2021

    No incidents reported

    Wednesday 15th September 2021

    Area Issue (Papourie Road)

    Please be advised that we have identified an area issue whereby T&TEC lines have been pulled down affecting both services in Papourie Road. A team has been dispatched to have the issue rectified Currently, no ETR is available.

  • The issue has been resolved. All services are fully operational.

  • Our team is working alongside T&TEC to have the services restored.

  • Tuesday 14th September 2021

    Channel Outage || MCTV

    Please be advised MCTV is currently down due to a power outage at their studio. No ETR was provided at this time.

  • Please be advised MCTV has been restored.

  • Area Issue (La Lune)

    Please be advised that we have identified an area issue affecting both services in La Lune, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved. All services are fully operational.

  • Monday 13th September 2021

    Channel Issues || CBS & MYTV 33

    Please be advised CBS & MYTV33 are currently down. No ETR provided at this time.

  • Please be advised all channels have been restored.