Please be advised that we have identified an area issue in Claxton Bay affecting only Internet services. A team has been dispatched to the area. No ETR is currently available at this time.
The issue has been rectified and the internet service is fully operational.
A team is on-site currently working on resolving the issue.
Thursday 13th May 2021
No incidents reported
Wednesday 12th May 2021
Channel Issue || MCTV
Please note this channel is currently down and has no programming, this was confirmed by Balkaran Persad stating the channel is not fully in production at this time.
Tuesday 11th May 2021
No incidents reported
Monday 10th May 2021
Emergency Maintenance (Banadeen Trace)
Please be advised that we have an emergency maintenance team that is about to commence work at Banadeen, Jaipaulsingh Road. Both services will be affected for a maximum of forty-five (45) minutes.
After maintenance, our team monitored the area to ensure all services are fully operational.
Sunday 9th May 2021
No incidents reported
Saturday 8th May 2021
No incidents reported
Friday 7th May 2021
No incidents reported
Thursday 6th May 2021
Area Issue (Edward Trace)
Please be advised that we have identified an issue affecting both cable and internet in Edward Trace, Moruga. A team has been dispatched to have the issue rectified. No ETR is currently available.
The issue has been resolved. Both services are fully functional.
Wednesday 5th May 2021
No incidents reported
Tuesday 4th May 2021
Area outage (Teelucksingh Trace)
We have identified an area issue in Teelucksingh Trace. Internet and Cable (FTTH) services are affected at this time. A team had been dispatched to have the issue resolved. There is no ETR available at this time.
The issue has been resolved. All fiber services are fully operational.
Monday 3rd May 2021
No incidents reported
Sunday 2nd May 2021
No incidents reported
Saturday 1st May 2021
TELEVISION SERVICEChannel Issue || IETV
Please be advised IETV was observed to have a blank screen with audio. No contact with the studio was made at this time for a ETR.
Please be advised that the issue at IETV was resolved and the channel is backup.
Please be advised that studio personnel are aware of the issue and are en-route to the studio to troubleshoot. No ETR is available at this time.
TELEVISION SERVICEChannel Issue || ACTS25
Please be advised ACTS25 is currently down, contact from the studio stated they are aware of the issue and will send someone down to look into it. ETR provided was 45 minutes.
Please be advised ACT25 is backup.
Friday 30th April 2021
No incidents reported
Thursday 29th April 2021
No incidents reported
Wednesday 28th April 2021
Emergency Maintenance (Julien Branch Trace)
Our teams will be conducting emergency maintenance in Julien Branch Trace.
Parts of Julien Trace will also be affected by this maintenance.
Both services will be affected for a maximum of forty-five (45) minutes.
All works have been completed and services are now fully operational.
