Please be advised that we have received reports of both services being affected in the area of La Lune, Moruga. A team has been dispatched to have the problem rectified. No ETR is available at this time.
Our team has completed work in the area. Both cable and internet services are fully operational.
A truck has pulled down our lines causing it to get damaged. Our team is on-site working on this issue.
Thursday 8th April 2021
No incidents reported
Wednesday 7th April 2021
No incidents reported
Tuesday 6th April 2021
No incidents reported
Monday 5th April 2021
No incidents reported
Sunday 4th April 2021
No incidents reported
Saturday 3rd April 2021
No incidents reported
Friday 2nd April 2021
Channel Outage - WESN
Please be advised WESN is currently frozen. Studio personnel was contacted whom advised no one is currently at the studio to troubleshoot, and will have an update around 6PM.
Please be advised that work on WESN is completed, Channel would be backup momentarily.
Studio personnel are still working on resolving the issue. Estimated ETR is at 7:30pm
B4U Music and B4U Movies Outage
Please be advised that B4U Music and B4U Movies are currently down. We are currently awaiting a response from the provider.
Both channels are back up and fine.
Thursday 1st April 2021
No incidents reported
Wednesday 31st March 2021
Area Issue (Cunjal Road)
We have identified an area issue affecting both services in parts of Cunjal Road. A team has been dispatched to the area to have the issue resolved. Currently no ETR available.
The issue was found and resolved. Both services are fully operational.
Our team is still on site investigating the cause of the issue. No ETR available at this time.
Emergency Maintenance (Samlalsingh Trace)
Our teams will be conducting emergency maintenance in Samlasingh Trace, Claxton Bay. Both services will be affected for a maximum of forty five (45) minutes.
Work has been completed. All services are now fully operational.
Tuesday 30th March 2021
No incidents reported
Monday 29th March 2021
Area Issue (La Lune and Marac(
Please be advised that we have identified an area issue affecting both services in La Lune and Marac, Moruga. A team has been dispatched to have the issue rectified. Currently, no ETR available.
The issue has been resolved and both services are now fully operational.
Our teams are working alongside T&TEC to have the issues resolved at this time.
Channel Outage
Please be advised that IBN is currently down due to an issue at the studio. No ETR was given.
Please be advised that IBN is back online.
Please note that IBN is still down due to issues at the studio. No ETR was given.
Emergency Maintenance (Realize Road)
Our teams will be conducting emergency maintenance work in Realize Road. Internet service will be affected. ETR fifteen (15) minutes until completion.
The maintenance has been completed successfully. The internet service is now operational.
Channel Outage - IBN
IBN is down due to an issue at the studio. No ETR was given.
IBN has been restored.
Sunday 28th March 2021
Channel Outage - ACTS25
Please be advised ACTS25 is currently down. Studio personnel was contacted whom advised there is a live broadcast scheduled from 5-9PM, and are currently experiencing some technical difficulties. No ETR was provided.
Please be advised ACTS25 has been restored.
Saturday 27th March 2021
No incidents reported
Friday 26th March 2021
No incidents reported
Thursday 25th March 2021
No incidents reported
Wednesday 24th March 2021
No incidents reported
Tuesday 23rd March 2021
No incidents reported
Monday 22nd March 2021
Area Issue (St. Croix Road)
Please be advised that we have identified an area issue affecting both services in partial areas of St. Croix Road. Our teams have been dispatched to have the issue resolved. No ETR available at this time.
The issue has been resolved and both services are now fully operational.
Our teams are still in the area working on resolving the issue at this time. No ETR is currently available.
Partial Area Outages
We experienced partial outages affecting both services in the following areas:
Claxton Bay
St. Mary's Moruga
Cipero Road
Princes Town
At this time, all services are fully operational. Our teams are monitoring the above areas to ensure all is fine.
