Both TV and Internet service will be affected due to an issue identified in Santa Flora. Our teams have been dispatched to have the issues resolved. No ETR is available at this time.
T&TEC has concluded and power has been restored. Our services are now fully operational.
We have identified that due to a planned power outage by T&TEC, our service is also affected from Jacob Settlement to Beach Road.
Wednesday 3rd February 2021
No incidents reported
Tuesday 2nd February 2021
Area Issue (La Lune)
Please be advised that Internet and HD Tv services will be affected due to an issue identified in La Lune, Moruga. A team has been dispatched to have the issues resolved. No ETR is available at this time.
The issue has been resolved and services are fully operational in La Lune.
Monday 1st February 2021
Area Issue (La Lune)
Both TV and Internet service will be affected due to an issue identified in La Lune, Moruga. Our teams have been dispatched to have the issues resolved. No ETR is available at this time.
Services are now fully operational as our teams have completed work in the La Lune area.
Main lines have been pulled down and damaged by a truck in the area affecting both services. Our teams are working assiduously to have the issues resolved.
Sunday 31st January 2021
Area Issue Identified
Both TV and Internet service will be affected due to an issue identified in the following areas:
Poui Road, Moruga
Old Clarke Road
Platanite Trace
Our teams are aware and were dispatched to the areas. No ETR is available at this time.
The issue has been resolved and service is now operational at Poui Trace, Moruga.
Please be advised that issues were rectified in the following areas:
Platanite Trace
Clarke Road
Poui Road is still being investigated.
Saturday 30th January 2021
Area issue (Poui Road)
Both TV and Internet service will be affected due to an issue identified in Poui Road, Moruga. Our teams are aware and were dispatched to the area. No ETR is available at this time.
The issue has been resolved and services are operational.
Friday 29th January 2021
No incidents reported
Thursday 28th January 2021
Network Maintenance (Harewood Trace)
Our teams will be conducting emergency maintenance in Harewood Trace, Lower Barrackpore. Both TV and Internet service will be affected. No ETR available at this time.
Emergency maintenance work completed and services fully restored.
TELEVISION SERVICEChannel Outage
Please be advised that IETV is currently down due to a power issue at the studio. No ETR is currently provided.
IETV has been restored and was confirmed to be fine.
Area Issue (Marac)
Please be advised that both TV and Internet services are currently affected in the vicinity of Marac. Our teams are aware and is currently looking into the issue. No ETR available at this time.
The issue has been resolved and service has been fully restored to the affected area.
Wednesday 27th January 2021
No incidents reported
Tuesday 26th January 2021
No incidents reported
Monday 25th January 2021
No incidents reported
Sunday 24th January 2021
No incidents reported
Saturday 23rd January 2021
Channel Outage || WESN
Please be advised that WESN is currently down, studio personnel was contacted and is aware of the issue and is currently looking into it. No ETR is available at this time
Studio Issue was resolved channel is once again backup.
Channel Outage
Please be advised that TTEN is currently down due to the source provider experiencing some technical issues at the studio. No ETR was given for restoration.
Please be advised that TTEN has been restored.
Friday 22nd January 2021
No incidents reported
Thursday 21st January 2021
No incidents reported
Wednesday 20th January 2021
No incidents reported
Tuesday 19th January 2021
No incidents reported
Monday 18th January 2021
Channel outages
Please be advised that Synergy TV and TTEN are currently down, contact was made to both source providers information received is their is an power outage at both source provider areas. No ETR was given.
Please note that Synergy Tv has been restored.
Please note that power has returned at Synergy Tv , howerver the channel is still down due to the source provider experiencing some technical issues.
Please note that Synergy Tv is still currently down. No ETR was given by source provider.
Please note that TTEN has been restored, whereas Synergy Tv is still currently down due to the power outage at the source provider. No ETR given from source provider personnel.
