All systems are operational

Past Incidents

Wednesday 27th January 2021

No incidents reported

Tuesday 26th January 2021

No incidents reported

Monday 25th January 2021

No incidents reported

Sunday 24th January 2021

No incidents reported

Saturday 23rd January 2021

Channel Outage || WESN

Please be advised that WESN is currently down, studio personnel was contacted and is aware of the issue and is currently looking into it. No ETR is available at this time

  • Studio Issue was resolved channel is once again backup.

    • Channel Outage

    Please be advised that TTEN is currently down due to the source provider experiencing some technical issues at the studio. No ETR was given for restoration.

  • Please be advised that TTEN has been restored.

    • Friday 22nd January 2021

    No incidents reported

    Thursday 21st January 2021

    No incidents reported

    Wednesday 20th January 2021

    No incidents reported

    Tuesday 19th January 2021

    No incidents reported

    Monday 18th January 2021

    Channel outages

    Please be advised that Synergy TV and TTEN are currently down, contact was made to both source providers information received is their is an power outage at both source provider areas. No ETR was given.

  • Please note that Synergy Tv has been restored.

  • Please note that power has returned at Synergy Tv , howerver the channel is still down due to the source provider experiencing some technical issues.

  • Please note that Synergy Tv is still currently down. No ETR was given by source provider.

  • Please note that TTEN has been restored, whereas Synergy Tv is still currently down due to the power outage at the source provider. No ETR given from source provider personnel.

    • Sunday 17th January 2021

    No incidents reported

    Saturday 16th January 2021

    No incidents reported

    Friday 15th January 2021

    No incidents reported

    Thursday 14th January 2021

    No incidents reported

    Wednesday 13th January 2021

    Incident updates for Power Outage - Internet & TV Services Affected - Claxton Bay

    Please be advised that there is currently a power outage in the Claxton Bay area. Our team are investigating.

  • Please be advised that power has been restored to the Claxton Bay area. Services have been restored.

  • Please be advised that Power outage is still on going in Claxton Bay. No ETR was given by T&TEC.

  • Power outage is still ongoing in the Claxton Bay area. No ETR was given by T&TEC.

    • Tuesday 12th January 2021

    No incidents reported

    Monday 11th January 2021

    No incidents reported

    Sunday 10th January 2021

    No incidents reported

    Saturday 9th January 2021

    No incidents reported

    Friday 8th January 2021

    No incidents reported

    Thursday 7th January 2021

    INTERNET SERVICE Degraded Service

    One of our uplinks are currently down and they identified the issue to be a fiber break which is being investigated. During this period services will be degraded. There is no ETR provided by our uplink at this time.

  • Uplink provider confirmed splicing work on the fiber has been completed.

  • Uplink is still currently stable and will continue to be monitored.

  • Uplink is still currently stable and will continue to be monitored.

  • Uplink is still currently stable and will continue to be monitored.

  • Uplink is still currently stable and will continue to be monitored.

  • Traffic was restored on our circuit to full capacity. We are currently awaiting feedback from our uplink provider on the status of the work performed.

  • We are still currently awaiting feedback from our uplink provider on the status of the fiber restoration. No ETR was provided.

  • Our uplink is currently down again, we were advised by our uplink provider that this is due to the work they're performing. They informed us their transport team is dealing with rerouting our traffic currently. No ETR is available at this time.

  • Our uplink was restored due to our traffic being rerouted. The primary issue of the fiber break is still ongoing with no ETR of it's restoration given currently.