All systems are operational

Past Incidents

Saturday 14th June 2025

No incidents reported

Friday 13th June 2025

Issue: Channel COLORS CINEPLEX is Down

Dear Customers, COLORS CINEPLEX is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Thursday 12th June 2025

    Issue: Channel TIN is Down

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Issue: Disruption to Services at Platanite Trace and Julien Trace Rochard Road, Barrackpore

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Platanite Trace and Julien Trace, Rochard Road, Barrackpore areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that service has been restored to the affected areas.

    • Issue: Channel TRINITY TV is Down

    Dear Customers, TRINITY TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Issue: Disruption to Services at 5th Company Village, Indian Walk, Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the 5th Company Village, Indian Walk Moruga area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that service has been restored to the affected area.

    • Issue: Channel Rush prime is Down

    Dear Customers, Rush prime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Wednesday 11th June 2025

    BizzTV Down

    Dear Customers, BizzTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Tuesday 10th June 2025

    Issue: Channel TIN is Down

    Dear Customers, TIN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Monday 9th June 2025

    Issue: Channel M&ETV is Down

    Dear Customers, M&ETV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Issue: Channels are Down

    Dear Customers, AMC,BET HER,BOUNCE,BRAVO,CARTOON NTWK,CBS,CNBC,CNN,COMEDY CENTRAL,COZI,DISC FAMILY,DISNEY,DISNEY XD,E!,FOX,FOX NEWS, FS1,FUSE,FX,GRIT,HALLMARK,HALLMARK MM,INVESTIGATION DISC,ME TV,MY33,NATGEO,NBA,NBC,NICKELODEON,NICK JR, NICK TOONS,OWN,PBS,PBS CREATE,PBS KIDS,POSITIV,QUEST,SCIENCE,SOAC,SYFY,TBN,TBS,TCM,TNT,TRU TV,TV LAND,TV ONE,UNIMAS,UNIVISION,USA,VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels were restored.

    • Sunday 8th June 2025

    BizzTV down

    Dear Customers, BizzTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Saturday 7th June 2025

    No incidents reported

    Friday 6th June 2025

    Issue: Channel M&E TV is Down

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Thursday 5th June 2025

    No incidents reported

    Wednesday 4th June 2025

    Issue: Channels GEB and TVG are Down

    Dear Customers, the channels GEB and TVG are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

    • Tuesday 3rd June 2025

    No incidents reported

    Monday 2nd June 2025

    No incidents reported

    Sunday 1st June 2025

    No incidents reported

    Saturday 31st May 2025

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note this issue was resolved and service restored.

    • Friday 30th May 2025

    Channel Issues: IBN & RealTV

    Dear Customers, RealTV & IBN are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

  • Please note IBN was restored.

    • Thursday 29th May 2025

    No incidents reported

    Wednesday 28th May 2025

    No incidents reported

    Tuesday 27th May 2025

    No incidents reported

    Monday 26th May 2025

    Issue: Channel Gayelle is Down

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.