Some systems are experiencing issues

Stickied Incidents

Thursday 3rd April 2025

Cable TV Service Update

Cable TV service is currently affected due to an internal issue. Our team is working to restore it within a few hours. We apologize for the inconvenience. Please reboot your Set-Top Box (STB) after service restoration. We'll update you with progress. Thank you for your patience.

Currently restoration level : 30%

  • Currently restoration level : 60%

  • Currently restoration level : 50%

  • Currently restoration level : 40%

    • Past Incidents

    Thursday 20th February 2025

    No incidents reported

    Wednesday 19th February 2025

    Channel issue || BabyTV, TrinityTV

    Dear Customers, BABYTV & Trinity TV are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Please note M&E TV has been restored.

  • TrinityTV has been restored.

  • Please note M&E TV is also down.

    • Tuesday 18th February 2025

    No incidents reported

    Monday 17th February 2025

    No incidents reported

    Sunday 16th February 2025

    No incidents reported

    Saturday 15th February 2025

    No incidents reported

    Friday 14th February 2025

    No incidents reported

    Thursday 13th February 2025

    No incidents reported

    Wednesday 12th February 2025

    No incidents reported

    Tuesday 11th February 2025

    No incidents reported

    Monday 10th February 2025

    No incidents reported

    Sunday 9th February 2025

    No incidents reported

    Saturday 8th February 2025

    No incidents reported

    Friday 7th February 2025

    No incidents reported

    Thursday 6th February 2025

    Channel Issue: HBO Channels

    Dear Customers, our HBO channels are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note our HBO channels have been restored.

    • Wednesday 5th February 2025

    Issue: Channel Rush Prime is down.

    Dear Customers, Rush Prime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Tuesday 4th February 2025

    No incidents reported

    Monday 3rd February 2025

    Issue: BBC

    Dear Customers, BBC is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Please note channel has been restored.

    • Sunday 2nd February 2025

    No incidents reported

    Saturday 1st February 2025

    Channel Issue : M&E TV, Living Faith

    Dear Customers, M&E TV and Living faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Both channels restored.

  • Please note M&E TV has been restored.