All systems are operational

Past Incidents

Sunday 8th December 2024

No incidents reported

Saturday 7th December 2024

No incidents reported

Friday 6th December 2024

Issue: Channel BYU is Down

Dear Customers, BYU is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel BYU has been restored.

    • Channel Issue: Rush Prime

    Dear Customers, Rush Prime is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Thursday 5th December 2024

    No incidents reported

    Wednesday 4th December 2024

    No incidents reported

    Tuesday 3rd December 2024

    No incidents reported

    Monday 2nd December 2024

    No incidents reported

    Sunday 1st December 2024

    No incidents reported

    Saturday 30th November 2024

    No incidents reported

    Friday 29th November 2024

    No incidents reported

    Thursday 28th November 2024

    Issue: Channel IBN is Down

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel IBN has been restored.

    • Channel issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channel IBN has been restored.

    • Wednesday 27th November 2024

    No incidents reported

    Tuesday 26th November 2024

    Issue: Channels 3ABN PROCLAIM, 3ABN, 3ABN KIDS is down.

    Dear Customers, 3ABN PROCLAIM, 3ABN, 3ABN KIDS are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels 3ABN PROCLAIM, 3ABN and 3ABN KIDS have been restored.

    • Monday 25th November 2024

    No incidents reported

    Sunday 24th November 2024

    No incidents reported

    Saturday 23rd November 2024

    No incidents reported

    Friday 22nd November 2024

    No incidents reported

    Thursday 21st November 2024

    No incidents reported

    Wednesday 20th November 2024

    No incidents reported

    Tuesday 19th November 2024

    Issue: Santa Flora

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.

    • Monday 18th November 2024

    Issue: Channels AXN, SONY MOVIES are down.

    Dear Customers, AXN and SONY MOVIES are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

    • Issue: TV6

    Dear Customers, TV6 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Issue: Gayelle

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.