All systems are operational

Stickied Incidents

Thursday 3rd April 2025

Cable TV Service Update

Cable TV service is currently affected due to an internal issue. Our team is working to restore it within a few hours. We apologize for the inconvenience. Please reboot your Set-Top Box (STB) after service restoration. We'll update you with progress. Thank you for your patience.

Currently restoration level : 30%

  • Our Internal Tv issue has been 100% resolved, please reboot your set top box or restart your apps. If your account still has issues, please WhatsApp us at 612-5465 with your account information and say your Tv issue isn't resolved

  • Currently restoration level : 90%

  • Currently restoration level : 70%

  • Currently restoration level : 60%

  • Currently restoration level : 50%

  • Currently restoration level : 40%

  • Past Incidents

    Thursday 24th October 2024

    Issue: IBN Down

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel IBN has been restored.

  • Wednesday 23rd October 2024

    Issue: Channel QUEST is Down

    Dear Customers, QUEST is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel QUEST has been restored.

  • Tuesday 22nd October 2024

    No incidents reported

    Monday 21st October 2024

    Issue: ZeeTV, Zee Cinema, Zee World, Zee Bollywood

    Dear Customers, ZeeTV, Zee Cinema, Zee World, and Zee Bollywood are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

  • Sunday 20th October 2024

    Real TV No Audio

    Dear Customers, Real TV currently has no Audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel resolved

  • Saturday 19th October 2024

    Issue: Miami channels

    Dear Customers, the channels AMC,BET HER,BOUNCE,BRAVO,CARTOON NTWK,CBS,CNBC,CNN,COMEDY CENTRAL,COZI,DISC FAMILY,DISNEY,DISNEY XD,E!,FOX,FOX NEWS, FS1,FUSE,FX,GRIT,HALLMARK,HALLMARK MM,INVESTIGATION DISC,ME TV,MY33,NATGEO,NBA,NBC,NICKELODEON,NICK JR, NICK TOONS,OWN,PBS,PBS CREATE,PBS KIDS,POSITIV,QUEST,SCIENCE,SOAC,SYFY,TBN,TBS,TCM,TNT,TRU TV,TV LAND,TV ONE,UNIMAS,UNIVISION,USA,VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Dear customers. Please note the channels AMC, BET HER, BOUNCE, BRAVO, CARTOON NTWK, CBS,CNBC, CNN,COMEDY CENTRAL, COZI, DISC FAMILY, DISNEY, DISNEY XD, E!, FOX, FOX NEWS, FS1, FUSE, FX, GRIT, HALLMARK, HALLMARK MM, INVESTIGATION DISC, ME TV, MY33, NATGEO, NBA, NBC, NICKELODEON, NICK JR, NICK TOONS, OWN, PBS, PBS CREATE, PBS KIDS, POSITIV, QUEST, SCIENCE, SOAC, SYFY, TBN, TBS, TCM, TNT, TRU TV, TV LAND, TV ONE, UNIMAS, UNIVISION, USA, VH1 have been restored.

  • Friday 18th October 2024

    No incidents reported

    Thursday 17th October 2024

    Issue: Channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM are currently down.

    Dear Customers, the channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels 3ABN, 3ABN KIDS and 3ABN PROCLAIM have been restored.

  • Wednesday 16th October 2024

    Issue: Channels GEB and GOD TV are currently down.

    Dear Customers, the channels GEB and GOD TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels GEB and GOD TV have been restored.

  • Tuesday 15th October 2024

    No incidents reported

    Monday 14th October 2024

    Issue: Channel Real Tv is Down

    Dear Customers, Real Tv is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Real TV has been restored.

  • Issue: Channel LIVING FAITH is Down

    Dear Customers, LIVING FAITH is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel LIVING FAITH has been restored.

  • Sunday 13th October 2024

    No incidents reported

    Saturday 12th October 2024

    Issue: Channel M&E TV is down

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel M&E TV has been restored.

  • Issue: Channel Living Faith is Down

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel LIVING FAITH has been restored.

  • Friday 11th October 2024

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Barrackpore areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Dear Customers, the disruption to our services in the Barrackpore areas have been resolved.

  • Thursday 10th October 2024

    No incidents reported

    Wednesday 9th October 2024

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas, which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Service to the Moruga areas have been restored.

  • Issue: Channel FOX NEWS is currently down.

    Dear Customers, FOX NEWS is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel FOX NEWS has been restored.

  • Tuesday 8th October 2024

    Issue: Channels Real TV and BIZZ TV

    Dear Customers, Real TV and BIZZ TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • The channels BIZZ TV and Real TV have been restored.

  • Monday 7th October 2024

    No incidents reported

    Sunday 6th October 2024

    No incidents reported

    Saturday 5th October 2024

    No incidents reported

    Friday 4th October 2024

    Issue: Channel Newsy is down.

    Dear Customers, Newsy is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel Newsly has been restored.

  • Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services to the Moruga area was restored.

  • Issue: SBN

    Dear Customers, SBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • The channel has been restored.