Some systems are experiencing issues

Past Incidents

Wednesday 25th September 2024

Synergy TV is blank

Dear Customers, Synergy TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Restored

    • Disruption to Services

    Dear Customers, Please be advised that we are currently in a period of sun outage which may cause some of our channels to temporarily go down throughout the day. We do apologize for any inconvenience caused, as these are matters beyond our control.

    Thank you for understanding. This spring, sun outages are expected between 24th September and 8th October 2024.

    Below are approximate times you can expect our channels to fluctuate: 11:45AM-12:05PM 3:15PM-3:55PM 5:00PM-5:25PM

    Tuesday 24th September 2024

    No incidents reported

    Monday 23rd September 2024

    No incidents reported

    Sunday 22nd September 2024

    No incidents reported

    Saturday 21st September 2024

    No incidents reported

    Friday 20th September 2024

    FlowSports

    Dear Customers, Flow Sports is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel has been restored

    • Thursday 19th September 2024

    No incidents reported

    Wednesday 18th September 2024

    Real TV is Down

    Dear Customers, Real TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel Resolved

    • Tuesday 17th September 2024

    No incidents reported

    Monday 16th September 2024

    No incidents reported

    Sunday 15th September 2024

    Issue: TBN, SOAC, POSITIV, HILLSONG

    Dear Customers, TBN, SOAC, POSITIV and HILLSONG are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Resolved

    • Saturday 14th September 2024

    No incidents reported

    Friday 13th September 2024

    No incidents reported

    Thursday 12th September 2024

    No incidents reported

    Wednesday 11th September 2024

    No incidents reported

    Tuesday 10th September 2024

    No incidents reported

    Monday 9th September 2024

    Real TV is Down

    Dear Customers, Real TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

    • Sunday 8th September 2024

    No incidents reported

    Saturday 7th September 2024

    No incidents reported

    Friday 6th September 2024

    Issue: AMC, BET HER, BRAVO, CARTOON NETWORK, CNBC, CNN, COMEDY CENTRAL, DISCOVERY FAMILY, DISNEY, DISNEY XD, FOX NEWS, FOX SPORTS 1, FX, HALLMARK, HALLMARK M&M, INVESTIGATION, NATGEO, NICKELO

    Dear Customers, AMC, BET HER, BRAVO, CARTOON NETWORK, CNBC, CNN, COMEDY CENTRAL, DISCOVERY FAMILY, DISNEY, DISNEY XD, FOX NEWS, FOX SPORTS 1, FX, HALLMARK, HALLMARK M&M, INVESTIGATION, NATGEO, NICKELODEON, NICK JR, NICK TOONS, OWN, SCIENCE, SYFY, TBS, TCM, TNT, TRU TV, TV LAND, TV ONE, USA, VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note all channels have been restored.

    • Thursday 5th September 2024

    Channel Down

    Dear Customers, Cinemax is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that CINEMAX has been restored.

    • HBO Channels Down

    Dear Customers, _HBO Xtream, Mundi, POP , Caribbean is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.