All systems are operational

Past Incidents

Wednesday 6th March 2024

No incidents reported

Tuesday 5th March 2024

No incidents reported

Monday 4th March 2024

Gayelle is Frozen

Dear Customers, Gayelle is currently Frozen due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Issue was Resolved

  • Channel Issue: IETV

    Dear Customers, IETV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Issue was Resolved

  • Sunday 3rd March 2024

    No incidents reported

    Saturday 2nd March 2024

    No incidents reported

    Friday 1st March 2024

    No incidents reported

    Thursday 29th February 2024

    Area Issue: Santa Flora

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that service has been restored.

  • Wednesday 28th February 2024

    No incidents reported

    Tuesday 27th February 2024

    No incidents reported

    Monday 26th February 2024

    No incidents reported

    Sunday 25th February 2024

    No incidents reported

    Saturday 24th February 2024

    Issue: WESN

    Dear Customers, WESN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that WESN has been restored.

  • Friday 23rd February 2024

    Channel Issue | Gayelle

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Issue has been resolved.

  • Thursday 22nd February 2024

    Issue: Studio Universal

    Dear Customers, Studio Universal is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Wednesday 21st February 2024

    No incidents reported

    Tuesday 20th February 2024

    No incidents reported

    Monday 19th February 2024

    No incidents reported

    Sunday 18th February 2024

    No incidents reported

    Saturday 17th February 2024

    Channel Issue | Gayelle

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Issue had been resolved.

  • Friday 16th February 2024

    No incidents reported