All systems are operational

Past Incidents

Thursday 1st February 2024

No incidents reported

Wednesday 31st January 2024

Issue: Claxton Bay

Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Issue has been resolved.

  • Tuesday 30th January 2024

    No incidents reported

    Monday 29th January 2024

    SYNERGY TV is Down

    Dear Customers, SYNERGY TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised SYNERGY has been restored.

  • Sunday 28th January 2024

    Comet TV, MY33 are Down

    Dear Customers, Comet TV, MY33 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Resolved.

  • Saturday 27th January 2024

    No incidents reported

    Friday 26th January 2024

    No incidents reported

    Thursday 25th January 2024

    No incidents reported

    Wednesday 24th January 2024

    BIZZ TV is Down

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Resolved

  • Tuesday 23rd January 2024

    Issue: SYNERGY

    Dear Customers, SYNERGY is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised SYNERGY has been restored.

  • Monday 22nd January 2024

    Channel Issue: MY33/WPIX/BizzTV

    Dear Customers, MY33/WPIX/BizzTV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note MY33,COMET and Bizz TV have been restored.

  • Sunday 21st January 2024

    CW11 & WGN

    Dear Customers, CW11 & WGN are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised these channels have been restored

  • Saturday 20th January 2024

    No incidents reported

    Friday 19th January 2024

    No incidents reported

    Thursday 18th January 2024

    No incidents reported

    Wednesday 17th January 2024

    No incidents reported

    Tuesday 16th January 2024

    No incidents reported

    Monday 15th January 2024

    No incidents reported

    Sunday 14th January 2024

    No incidents reported

    Saturday 13th January 2024

    WGN/CW11 are Down

    Dear Customers, WGN/WPIX are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Resolved

  • Please be advised that WPIX & WGN have been restored.

  • Please be advised that CW11 & WGN are down again. Updates will be posted for its restoration.

  • Friday 12th January 2024

    Issue: CW11 & WGN

    Dear Customers, CW11 & WGN are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that CW11 & WGN have been restored.

  • Issue: SYNERGY

    Dear Customers, SYNERGY is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that SYNERGY has been restored.