Some systems are experiencing issues

Past Incidents

Wednesday 16th August 2023

No incidents reported

Tuesday 15th August 2023

No incidents reported

Monday 14th August 2023

Issue: GAYELLE

Dear Customers, GAYELLE is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Gayelle has been restored.

  • Sunday 13th August 2023

    No incidents reported

    Saturday 12th August 2023

    No incidents reported

    Friday 11th August 2023

    Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • CHANNEL WAS RESTORED

  • Thursday 10th August 2023

    No incidents reported

    Wednesday 9th August 2023

    No incidents reported

    Tuesday 8th August 2023

    No incidents reported

    Monday 7th August 2023

    No incidents reported

    Sunday 6th August 2023

    No incidents reported

    Saturday 5th August 2023

    No incidents reported

    Friday 4th August 2023

    Channel Issue: Living Faith

    Dear Customers, Living Faith is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Thursday 3rd August 2023

    No incidents reported

    Wednesday 2nd August 2023

    Issue: African Channels

    Dear Customers, African channels are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that the African Channels have been restored.

  • Tuesday 1st August 2023

    No incidents reported

    Monday 31st July 2023

    No incidents reported

    Sunday 30th July 2023

    No incidents reported

    Saturday 29th July 2023

    Issue: ESPN 1 & ESPN 2

    Dear Customers, ESPN 1 & ESPN 2 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that ESPN1 & ESPN2 have been restored

  • Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. The estimated time for the return of the channel feed is 5:00 pm. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Bizz TV has been restored.

  • Friday 28th July 2023

    No incidents reported

    Thursday 27th July 2023

    Area: Santa Flora

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time. Our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services have been restored in this area