All systems are operational

Past Incidents

Wednesday 10th May 2023

Issue: TIC4

Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIC4 has been restored

  • Tuesday 9th May 2023

    Channel Issue: GEB, GOD TV

    Dear Customers, GODTV, GEB are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that these channels have been restored.

  • Channel Issue: African Channels

    Dear Customers, our African channels are currently fluctuating due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that these channels have been restored.

  • Monday 8th May 2023

    No incidents reported

    Sunday 7th May 2023

    No incidents reported

    Saturday 6th May 2023

    No incidents reported

    Friday 5th May 2023

    Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that IBN has been restored

  • Thursday 4th May 2023

    Issue: Trinity

    Dear Customers, Trinity is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised this channel has been restored.

  • Issue: Channel Bizz TV Is Currently down

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please Be Advised Channel Has Been Resolved

  • Issue: Channel Gayelle Frozen

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

    Wednesday 3rd May 2023

    No incidents reported

    Tuesday 2nd May 2023

    Issue: ACT25

    Dear Customers, ACT25 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that ACT25 has been restored

  • Monday 1st May 2023

    Area: Kanhai Road South, Mussarap trace, Sukhan Trace

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Kanhai Road South, Mussarap trace, Sukhan Trace and areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time. Our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that the issue affecting Kanhai Road South, Mussarap trace and Sukhan Trace has been resloved and service restored.

  • Issue: Fox Sports 1 & TV Land

    Dear Customers, Fox Sports 1 & TV Land are currently frozen due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time of return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that these channels have been restored.

  • Sunday 30th April 2023

    No incidents reported

    Saturday 29th April 2023

    Issue: Channel WESN is Frozen

    Dear Customers, WESN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • WESN is up and running

  • Friday 28th April 2023

    Issue: Channel Trinity TV Down

    Dear Customers, Trinity TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Channel Restored

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

  • Thursday 27th April 2023

    Issue: BizzTV

    Dear Customers, BizzTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that TIC4 has been restored.

  • Please be advised that Bizz TV has been restored.

  • Wednesday 26th April 2023

    No incidents reported

    Tuesday 25th April 2023

    Issue: Channel TIC4 is Down

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that TIC4 has been restored.

  • Monday 24th April 2023

    Area: Lothians & environs ,Princes Town

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Lothians & environs, Princes Town areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time. Our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for the return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised that both services have been restored in this area

  • Sunday 23rd April 2023

    No incidents reported

    Saturday 22nd April 2023

    No incidents reported

    Friday 21st April 2023

    No incidents reported