All systems are operational

Past Incidents

Tuesday 14th February 2023

Issue: CTN

Dear Customers, CTN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that CTN has been restored.

  • Monday 13th February 2023

    Issue: Channel ACTS25 is Down

    Dear Customers, ACTS25 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that ACTS25 has been restored.

  • Sunday 12th February 2023

    Issue: Macaulay Trace, Claxton Bay

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Macaulay Trace, Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised services have been restored in this area

  • Saturday 11th February 2023

    Issue: Act 25

    Dear Customers, Act 25 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised this channel has been restored

  • Friday 10th February 2023

    No incidents reported

    Thursday 9th February 2023

    Channel Issue: CTN/NRB TV

    Dear Customers, NRB TV and CTN are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that NRB TV has been restored.

  • Please note that CTN has been restored.

  • Issue: CCTV4

    Dear Customers, CCTV4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Wednesday 8th February 2023

    No incidents reported

    Tuesday 7th February 2023

    Issue: Disruption to Services - Moruga

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Moruga areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised both services have been restored

  • Team is still working assiduously on resolving the issue

  • Channel Audio Issue: Gayelle

    Dear Customers, Gayelle currently has no audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Gayelle has been restored.

  • Monday 6th February 2023

    Channel Issue: M&E TV

    Dear Customers, M&E TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Sunday 5th February 2023

    No incidents reported

    Saturday 4th February 2023

    Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised Bizz TV has been restored

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that TIC4 has been restored.

  • Friday 3rd February 2023

    No incidents reported

    Thursday 2nd February 2023

    No incidents reported

    Wednesday 1st February 2023

    No incidents reported

    Tuesday 31st January 2023

    No incidents reported

    Monday 30th January 2023

    Channel Issue: BYU TV, Living Faith

    Dear Customers, BYU TV, Living Faith are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that both channels have been restored and is working fine.

  • Sunday 29th January 2023

    No incidents reported

    Saturday 28th January 2023

    Issue: Multiple Channel Outage

    Dear Customers, The channels NICK, COMEDY, PARAMOUNT, AMC, HALLMARK MM, TRU TV, TNT, USA FX, DISCOVERY, ESPN 1&2, FS 1&2, BET HER, BRAVO, OWN, NATGEO, SYFY, DISNEY JR, CARTOON NETWORK, TV LAND, TEEN NICK, TBS, NICK TOONS, CNBC, NICK JR, FREEFORM, FYI, IFC, PARAMOUNT, SCIENCE, MTV, VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that all channels have been restored and is working fine.

  • Friday 27th January 2023

    Issue: 3ABN

    Dear Customers, 3ABN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that 3ABN has been restored

  • Thursday 26th January 2023

    Issue: Living Faith, God TV, Zee Living

    Dear Customers, Living Faith, God TV, Zee Living are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised these channels have been restored

  • Wednesday 25th January 2023

    Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised TIC4 has been restored.

  • Channel Issue: Discovery H&H, Discovery Kids, Animal Planet

    Dear Customers, Discovery H&H, Discovery Kids, Animal Planet are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.