All systems are operational

Past Incidents

Tuesday 17th January 2023

No incidents reported

Monday 16th January 2023

Issue: BeatsTV

Dear Customers, BeatsTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 15th January 2023

    Issue: TrinityTV

    Dear Customers, TrinityTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Saturday 14th January 2023

    Issue: BeatsTV

    Dear Customers, BeatsTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Friday 13th January 2023

    Issue: Channels NASA TV and NASA MEDIA are Down

    Dear Customers, NASA TV and NASA MEDIA are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that NASA channels have been restored

  • Thursday 12th January 2023

    No incidents reported

    Wednesday 11th January 2023

    No incidents reported

    Tuesday 10th January 2023

    No incidents reported

    Monday 9th January 2023

    No incidents reported

    Sunday 8th January 2023

    Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Saturday 7th January 2023

    No incidents reported

    Friday 6th January 2023

    Channel Outage: TBN, SOAC, POSITIV, HILLSONG

    Dear Customers, TBN, SOAC, POSITIV, HILLSONG are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored

  • Channel Issue: KBN

    Dear Customers, KBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised KBN has been restored.

  • Thursday 5th January 2023

    Channel Outage: TBN, SOAC, POSITIV, HILLSONG

    Dear Customers, TBN, SOAC, POSITIV, HILLSONG are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

  • Wednesday 4th January 2023

    No incidents reported

    Tuesday 3rd January 2023

    Issue: Channel BIZZ is Down

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Bizz TV has been restored and is working fine.

  • Monday 2nd January 2023

    No incidents reported

    Sunday 1st January 2023

    No incidents reported

    Saturday 31st December 2022

    Issue: Claxton Bay

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services have been restored.

  • Friday 30th December 2022

    No incidents reported

    Thursday 29th December 2022

    No incidents reported