All systems are operational

Past Incidents

Thursday 5th January 2023

Channel Outage: TBN, SOAC, POSITIV, HILLSONG

Dear Customers, TBN, SOAC, POSITIV, HILLSONG are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note these channels have been restored.

  • Wednesday 4th January 2023

    No incidents reported

    Tuesday 3rd January 2023

    Issue: Channel BIZZ is Down

    Dear Customers, BIZZ TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Bizz TV has been restored and is working fine.

  • Monday 2nd January 2023

    No incidents reported

    Sunday 1st January 2023

    No incidents reported

    Saturday 31st December 2022

    Issue: Claxton Bay

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services have been restored.

  • Friday 30th December 2022

    No incidents reported

    Thursday 29th December 2022

    No incidents reported

    Wednesday 28th December 2022

    No incidents reported

    Tuesday 27th December 2022

    No incidents reported

    Monday 26th December 2022

    Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised Bizz TV has been restored

  • Sunday 25th December 2022

    No incidents reported

    Saturday 24th December 2022

    Issue: DiamondTV

    Dear Customers, DiamondTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Friday 23rd December 2022

    No incidents reported

    Thursday 22nd December 2022

    No incidents reported

    Wednesday 21st December 2022

    No incidents reported

    Tuesday 20th December 2022

    No incidents reported

    Monday 19th December 2022

    Issue: Multiple Channel Outage

    Dear Customers, NICK, COMEDY, PARAMOUNT, AMC, HALLMARK MM, TRU TV, TNT, USA FX, DISCOVERY, ESPN 1&2, FS 1&2, BET HER, BRAVO, OWN, NATGEO, SYFY, DISNEY JR, CARTOON NETWORK, TV LAND, TEEN NICK, TBS, NICK TOONS, CNBC, NICK JR, FREEFORM, FYI, IFC, PARAMOUNT, SCIENCE, MTV and VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that all channels has been resolved

  • Sunday 18th December 2022

    No incidents reported

    Saturday 17th December 2022

    Channel issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.