All systems are operational

Past Incidents

Thursday 22nd December 2022

No incidents reported

Wednesday 21st December 2022

No incidents reported

Tuesday 20th December 2022

No incidents reported

Monday 19th December 2022

Issue: Multiple Channel Outage

Dear Customers, NICK, COMEDY, PARAMOUNT, AMC, HALLMARK MM, TRU TV, TNT, USA FX, DISCOVERY, ESPN 1&2, FS 1&2, BET HER, BRAVO, OWN, NATGEO, SYFY, DISNEY JR, CARTOON NETWORK, TV LAND, TEEN NICK, TBS, NICK TOONS, CNBC, NICK JR, FREEFORM, FYI, IFC, PARAMOUNT, SCIENCE, MTV and VH1 are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note that all channels has been resolved

  • Sunday 18th December 2022

    No incidents reported

    Saturday 17th December 2022

    Channel issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Friday 16th December 2022

    No incidents reported

    Thursday 15th December 2022

    Issue: WPIX, WGN and KTLA

    Dear Customers, WPIX, WGN and KTLA are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • KTLA has been restored.

  • Please be advised WPIX and WGN has been restored

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised TIC4 has been restored

  • Wednesday 14th December 2022

    No incidents reported

    Tuesday 13th December 2022

    No incidents reported

    Monday 12th December 2022

    No incidents reported

    Sunday 11th December 2022

    Issue: Channel Sankhya is Down

    Dear Customers, Sankhya TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised Sankhya TV has been restored

  • Saturday 10th December 2022

    No incidents reported

    Friday 9th December 2022

    No incidents reported

    Thursday 8th December 2022

    Issue: BeatsTV

    Dear Customers, BeatsTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Beats TV has been restored.

  • Wednesday 7th December 2022

    No incidents reported

    Tuesday 6th December 2022

    No incidents reported

    Monday 5th December 2022

    No incidents reported

    Sunday 4th December 2022

    Issue: Sukhan Trace

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Sukhan Trace area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services have been restored.

  • Saturday 3rd December 2022

    No incidents reported