All systems are operational

Past Incidents

Tuesday 15th November 2022

Issue: France 24 & BYU TV

Dear Customers, France 24 & BYU TV are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please be advised that BYU TV has been restored

  • Please be advised France24 has been restored. However, BYU TV is still down at this moment

    • Monday 14th November 2022

    Issue: SynergyTV

    Dear Customers, SynergyTV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note SynergyTV has been restored.

    • Sunday 13th November 2022

    No incidents reported

    Saturday 12th November 2022

    No incidents reported

    Friday 11th November 2022

    No incidents reported

    Thursday 10th November 2022

    No incidents reported

    Wednesday 9th November 2022

    Issue: Multiple channel outage

    Dear Customers, there are multiple channels that are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that all channels has been restored and is working fine.

    • Tuesday 8th November 2022

    Issue: Channel TIC4 is Down

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised TIC4 has been restored

    • Monday 7th November 2022

    No incidents reported

    Sunday 6th November 2022

    No incidents reported

    Saturday 5th November 2022

    Issue: BIZZTV/MCTV

    Dear Customers, MCTV/BIZZTV currently has no audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

    • Friday 4th November 2022

    Issue: Multiple Channel Outage

    Dear Customers, there are multiple channels that are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that all affected channels have been restored.

    • Thursday 3rd November 2022

    No incidents reported

    Wednesday 2nd November 2022

    No incidents reported

    Tuesday 1st November 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Jaipaulsingh Junction and environs area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised work has been successfully completed and both services have been restored

    • Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that IBN has been restored and is working fine

    • Monday 31st October 2022

    No incidents reported

    Sunday 30th October 2022

    Issue: Trinity TV

    Dear Customers, Trinity TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Trinity TV has been restored and is working fine

    • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that TIC4 has been restored and is working fine

    • Saturday 29th October 2022

    No incidents reported

    Friday 28th October 2022

    Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

    • Thursday 27th October 2022

    Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Rochard Road/ Platatnite Trace areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services to Rochard Road/ Platatnite Trace has been restored.

    • Wednesday 26th October 2022

    Issue: TBN, SOAC, POSITIV, HILLSONG

    Dear Customers, TBN, SOAC, POSITIV and HILLSONG currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note TBN, SOAC, POSITIV, HILLSONG has been restored

    • Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.