All systems are operational

Past Incidents

Saturday 12th November 2022

No incidents reported

Friday 11th November 2022

No incidents reported

Thursday 10th November 2022

No incidents reported

Wednesday 9th November 2022

Issue: Multiple channel outage

Dear Customers, there are multiple channels that are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that all channels has been restored and is working fine.

  • Tuesday 8th November 2022

    Issue: Channel TIC4 is Down

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised TIC4 has been restored

  • Monday 7th November 2022

    No incidents reported

    Sunday 6th November 2022

    No incidents reported

    Saturday 5th November 2022

    Issue: BIZZTV/MCTV

    Dear Customers, MCTV/BIZZTV currently has no audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • This channel has been restored.

  • Friday 4th November 2022

    Issue: Multiple Channel Outage

    Dear Customers, there are multiple channels that are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that all affected channels have been restored.

  • Thursday 3rd November 2022

    No incidents reported

    Wednesday 2nd November 2022

    No incidents reported

    Tuesday 1st November 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Jaipaulsingh Junction and environs area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised work has been successfully completed and both services have been restored

  • Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that IBN has been restored and is working fine

  • Monday 31st October 2022

    No incidents reported

    Sunday 30th October 2022

    Issue: Trinity TV

    Dear Customers, Trinity TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that Trinity TV has been restored and is working fine

  • Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that TIC4 has been restored and is working fine

  • Saturday 29th October 2022

    No incidents reported

    Friday 28th October 2022

    Issue: TIC4

    Dear Customers, TIC4 is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note channel has been restored.

  • Thursday 27th October 2022

    Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Rochard Road/ Platatnite Trace areas which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note services to Rochard Road/ Platatnite Trace has been restored.

  • Wednesday 26th October 2022

    Issue: TBN, SOAC, POSITIV, HILLSONG

    Dear Customers, TBN, SOAC, POSITIV and HILLSONG currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note TBN, SOAC, POSITIV, HILLSONG has been restored

  • Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Services have been restored.

  • Tuesday 25th October 2022

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Santa Flora area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as the information becomes available. We sincerely apologize for any inconvenience caused.

  • Please be advised work has been successfully completed and both services have been restored

  • Teams are still on-site working thoroughly to ensure that services are restored soon.

  • Our services are affected by the deliberate destruction of our infrastructure stemming from the current protests. Please note, our teams are on-site working assiduously to restore services.

  • Please be advised the cause of the issue has been identified as a tree that fell on high tension cables which was cut down by protestors. No ETR to provide yet but updates will be posted.

  • Monday 24th October 2022

    Issue: Bizz TV

    Dear Customers, Bizz TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please be advised that Bizz TV has been restored.

  • Sunday 23rd October 2022

    Issue: IBN

    Dear Customers, IBN is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note that IBN has been restored and is working fine.