Cable TV service is currently affected due to an internal issue. Our team is working to restore it within a few hours. We apologize for the inconvenience. Please reboot your Set-Top Box (STB) after service restoration. We'll update you with progress. Thank you for your patience.
Currently restoration level : 30%
Our Internal Tv issue has been 100% resolved, please reboot your set top box or restart your apps. If your account still has issues, please WhatsApp us at 612-5465 with your account information and say your Tv issue isn't resolved
Currently restoration level : 90%
Currently restoration level : 70%
Currently restoration level : 60%
Currently restoration level : 50%
Currently restoration level : 40%
Please be advised these channels are currently down from the source down to a power outage earlier this morning. No ETR can be provided at this time.
Please note TIC4 has been restored and is working fine.
Please note that M&E TV and IETV channels have been restored.
Please be advised that IETV has been restored. However, M&E TV and TIC4 are both still down until studio restore devices affected by the power outage. No ETR to provide on these channels.
Please be advised that Jagdeo & team is looking into issues on Port C5/1/1, Papourie Road, Sahai. Customers both services will be affected in these areas. No ETR is currently provided.
Please be advised that Shiraaz & team is about to commence work at Cemetery Street, Monkey Town, Barrackpore & environs. All fiber customers services would be affected at Barrackpore until completion. ETR is 1 hour. We will provide updates.
Please be advised that the team has identified an issue and assiduously working to restore services fully at Cemetery Street, Monkey Town, Barrackpore & environs. All fiber customers' services would be affected at Barrackpore and environs until completion.
Please be advised that we have identified an area issue affecting both services in the Moruga Area. No ETR to provide at this time
Please be advised that work has successfully been concluded and services have been restored.
Services were restored to certain areas of Moruga. The team is still working on a full restoration. No ETR is available.
Our teams are working on the issue presently. No ETR is available.
Cables were cut due to copper thieves. The team is on-site working assiduously to repair damaged lines. The inclement weather conditions are causing a delay. No ETR is available.
Please be advised that the technicians are investigating the issue at this time. No ETR is available.
Please note that our team has identified an issue affecting Digital TV Services at Claxton Bay and is working on having the issue resolved. Digital TV services would be affected periodically until completion.
No incidents reported
No incidents reported
Please be advised that we have identified an issue affecting both services in Sumanie Trace, Rochard Douglas Road. A team is on-site investigating the issue. No ETR is available.
No incidents reported
Please be advised that we have identified an area issue affecting both services in St. Croix, Ramkissoon Trace and its environs. A team has been dispatched to have the issue resolved. ETR of 2hours has been provided.
No incidents reported
No incidents reported
Please be advised that we have identified an area issue affecting both services in Kanhai Road South and its environs. A team has been dispatched to have the issue resolved. No ETR is available.