Please be advised that MCTV is currently down. They were contacted and are looking into it. There is no ETR available.
The channel has been restored.
Friday 20th May 2022
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting internet only in La Lune, Moruga. A team has been dispatched to have the issue resolved. No ETR is available.
Services were down due to a power outage in the area and have since been restored.
Please be advised that internet services are currently down in the vicinity of La Lune. There is currently no ETR.
The issue has been resolved and internet services are fully operational.
Thursday 19th May 2022
No incidents reported
Wednesday 18th May 2022
No incidents reported
Tuesday 17th May 2022
Channel Outage || Gayelle
Please be advised Gayelle is currently down from studio. Personnel has been contacted. There is currently no ETR.
This issue has been resolved and the channel is now back up.
Monday 16th May 2022
Area Issue (Edward Trace)
A team is investigating an area issue at Edward Trace, Moruga which is currently affecting internet service. No ETR is available.
The issue has been resolved and all services are fully operational.
Due to the inclement weather, work is being delayed. The teams are onsite and working assiduously to restore all services.
Approximately six (6) pole spans of cable have been pulled down by a passing truck. The team is working on erecting the cables and resolving the issue. No ETR is available.
Sunday 15th May 2022
Channel Outage || IBN
Please be advised IBN is currently down from studio. Personnel has been contacted. There is currently no ETR.
Please note that IBN has been restored.
Saturday 14th May 2022
No incidents reported
Friday 13th May 2022
No incidents reported
Thursday 12th May 2022
INTERNET SERVICEInternal Issue
Please be advised that we have identified an internal issue affecting some internet customers. Our engineers are currently working assiduously on resolving this issue. No ETR is available.
Please be advised the issue has been rectified and Internet services are fully operational.
Wednesday 11th May 2022
Area Issue (Dennis Trace)
Please be advised that a team is currently on route to investigate an issue affecting both services (cable and internet) at Dennis Trace Basse Terre, Moruga. No ETR is available.
After close monitoring, all services are stable and fully operational.
Cables have been cut in this area. The teams are working on having the lines repaired and services restored. No ETR is available.
The team is working assiduously to have the issue resolved. No ETR is available.
The team is onsite investigating the issue. No ETR is available.
Tuesday 10th May 2022
Area Issue (Mandingo Road)
Please be advised that we have identified an area issue affecting both services in Mandingo Road, Princes Town. Teams were dispatched to have the issue resolved. No ETR is available.
We have been monitoring the network and all services are fully operational.
Monday 9th May 2022
No incidents reported
Sunday 8th May 2022
Area Issue (Sukhan Trace)
We have identified an area issue affecting both services in Sukhan Trace. A team has been dispatched to investigate further. No ETR is available.
Please note this issue was resolved. This issue was due to a fiber broken from people stealing tstt cable.
Saturday 7th May 2022
No incidents reported
Friday 6th May 2022
Area Issue (St. Croix)
We have identified an area issue affecting both services in St Croix and environs. A team has been dispatched to investigate further. No ETR is available.
The issue has been resolved. All services are fully operational.
Works are ongoing at this time. No ETR available.
The team is on-site working on resolving the issue. No ETR is available.
T&TEC is in the area conducting additional work. Our team is on-site working alongside.
Thursday 5th May 2022
No incidents reported
Wednesday 4th May 2022
No incidents reported
Tuesday 3rd May 2022
Channel Outage || TIC4
Please be advised TIC4 is currently down from the studio. There is no ETR available at this time.
Please note that TIC4 has been restored.
Channel Outage || Pro Sports
Please be advised Pro Sports is currently down from the studio. There is no ETR available at this time.
Please note that Pro Sports has been restored.
Monday 2nd May 2022
Area Issue (Papourie Road)
Please be advised that we have identified an area issue in parts of Papourie Road. A team is being dispatched to have the issue resolved. No ETR is available.
The issue has been fully resolved and services are operational.
Area Issue (Kanhai Road)
Please be advised that we have identified an area issue in Kanhai Road and environs. A team is being dispatched to have the issue resolved. No ETR is available.
Services have been stable and operational since issue has been resolved.
The issue has been resolved as it was identified that T&TEC was conducting work in the area. All services are fully operational.
Area Issue (Caratal Road)
We have identified an area issue in Caratal Road and environs. A team is on-site and looking into this issue. No ETR is available.
The issue has been fully resolved and services are operational.
Macaulay has been restored and operational but the team is still working on Houssa Trace at this time. No ETR is available.
The team is working assiduously to have the issue resolved. No ETR is available
The teams are still working on resolving the issue.
The team is working assiduously to have the issue resolved. No ETR is available.
