Please be advised that TIC4 is currently down. There is no ETR available.
Please note that TIC4 has been restored.
Tuesday 22nd March 2022
No incidents reported
Monday 21st March 2022
Area Issue (Palo Seco)
Please be advised that a TSTT pole has fallen on the Palo Seco main road bringing down both our copper and fiber networks to Beach Camp road. Our teams were dispatched to have this issue resolved. No ETR is available.
The issue has been resolved. Both services are fully operational.
Please be advised our teams are still working on repairing the lines at this time. No ETR is available.
The teams are on-site working assiduously on the issue. No ETR is available.
Area Outage (St. Croix)
Please be advised that we have identified an area issue affecting both services in St. Croix and environs. A team has been dispatched to have the issue resolved. No ETR is available.
Both services are fully operational as the issue has been resolved.
Sunday 20th March 2022
No incidents reported
Saturday 19th March 2022
No incidents reported
Friday 18th March 2022
No incidents reported
Thursday 17th March 2022
No incidents reported
Wednesday 16th March 2022
No incidents reported
Tuesday 15th March 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down. There is no ETR available.
Please note that TIC4 has been restored.
Monday 14th March 2022
Area Issue (Realize Road)
Please be advised that we have identified an area issue affecting internet services in Realize, Princes Town. A team was dispatched to have the issue resolved. No ETR is available.
After closely monitoring, the issue has been resolved and services are fully operational.
Area Issue (Baboolal Trace)
Please be advised that we have identified an area issue affecting both services in Baboolal Trace, Princes Town. A team was dispatched to have the issue resolved. No ETR is available.
After closely monitoring, the issue has been resolved and services are fully operational.
Sunday 13th March 2022
No incidents reported
Saturday 12th March 2022
Channel Outage || ACTS25
Please note that ACTS25 is currently down. There is no ETA available.
Please note that ACTS25 has been restored
Outage - TV / Internet Services
Please note we are aware of the issues currently affecting TV and Internet services, our team is looking into the matter. There is no ETR currently available.
Please be advised that Discovery, Discovery Turbo, Discovery H&H, Discovery Kids, TNT and Animal Planet are currently down from the source. We are currently monitoring the issue, There is no ETA available.
Please note that the channels has been restored.
Friday 11th March 2022
Channel Outage || ACTS25
Please note that ACTS25 is currently down. There is no ETA available.
Please be advised ACTS25 has been restored.
Thursday 10th March 2022
No incidents reported
Wednesday 9th March 2022
No incidents reported
Tuesday 8th March 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised TIC4 has been restored.
Channel Outage || Gayelle
Please be advised that Gayelle is currently down from the studio. No ETR is available.
Please be advised Gayelle has been restored.
Monday 7th March 2022
Area Issue (Rochard Douglas Road)
Please be advised that we have identified an area issue affecting fiber services in Rochard Douglas Road and environs. A team is on-site working on rectifying this. No ETR is available.
After monitoring, the issue has been resolved and services restored.
Due to the inclement weather, restoration is delayed. The team is on-site. No ETR is available.
Please be advised that the issue was identified as a Fiber breakage and our teams are working assiduously on rectifying this.
Sunday 6th March 2022
No incidents reported
Saturday 5th March 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
