All systems are operational

Past Incidents

Wednesday 16th March 2022

No incidents reported

Tuesday 15th March 2022

Channel Outage || TIC4

Please be advised that TIC4 is currently down. There is no ETR available.

  • Please note that TIC4 has been restored.

  • Monday 14th March 2022

    Area Issue (Realize Road)

    Please be advised that we have identified an area issue affecting internet services in Realize, Princes Town. A team was dispatched to have the issue resolved. No ETR is available.

  • After closely monitoring, the issue has been resolved and services are fully operational.

  • Area Issue (Baboolal Trace)

    Please be advised that we have identified an area issue affecting both services in Baboolal Trace, Princes Town. A team was dispatched to have the issue resolved. No ETR is available.

  • After closely monitoring, the issue has been resolved and services are fully operational.

  • Sunday 13th March 2022

    No incidents reported

    Saturday 12th March 2022

    Channel Outage || ACTS25

    Please note that ACTS25 is currently down. There is no ETA available.

  • Please note that ACTS25 has been restored

  • Outage - TV / Internet Services

    Please note we are aware of the issues currently affecting TV and Internet services, our team is looking into the matter. There is no ETR currently available.

  • Please note this issue is resolved.

  • Channel Outage ||Discovery, Discovery Turbo, Discovery H&H, Discovery Kids, TNT and Animal Planet

    Please be advised that Discovery, Discovery Turbo, Discovery H&H, Discovery Kids, TNT and Animal Planet are currently down from the source. We are currently monitoring the issue, There is no ETA available.

  • Please note that the channels has been restored.

  • Friday 11th March 2022

    Channel Outage || ACTS25

    Please note that ACTS25 is currently down. There is no ETA available.

  • Please be advised ACTS25 has been restored.

  • Thursday 10th March 2022

    No incidents reported

    Wednesday 9th March 2022

    No incidents reported

    Tuesday 8th March 2022

    Channel Outage || TIC4

    Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised TIC4 has been restored.

  • Channel Outage || Gayelle

    Please be advised that Gayelle is currently down from the studio. No ETR is available.

  • Please be advised Gayelle has been restored.

  • Monday 7th March 2022

    Area Issue (Rochard Douglas Road)

    Please be advised that we have identified an area issue affecting fiber services in Rochard Douglas Road and environs. A team is on-site working on rectifying this. No ETR is available.

  • After monitoring, the issue has been resolved and services restored.

  • Due to the inclement weather, restoration is delayed. The team is on-site. No ETR is available.

  • Please be advised that the issue was identified as a Fiber breakage and our teams are working assiduously on rectifying this.

  • Sunday 6th March 2022

    No incidents reported

    Saturday 5th March 2022

    Channel Outage || TIC4

    Please be advised that TIC4 is currently down from the studio. No ETR is available.

  • Please be advised TIC4 has been restored.

  • Friday 4th March 2022

    No incidents reported

    Thursday 3rd March 2022

    No incidents reported

    Wednesday 2nd March 2022

    No incidents reported

    Tuesday 1st March 2022

    Channel Outage || TIC4

    Please note TIC4 is currently down, studio personnel has been contacted. There is no ETR available.

  • Please note TIC4 has been restored.

  • Area Issue (Rock River)

    Please be advised that we have identified an area issue affecting both services in Rock River, Moruga. A team has been dispatched to have the issue resolved. No ETR is available.

  • After close monitoring, both services are fully operational.

  • After monitoring, both services were stable until this morning, where we identified an issue. Our teams were dispatched to rectify this. No ETR is available.

  • Monday 28th February 2022

    No incidents reported

    Sunday 27th February 2022

    No incidents reported

    Saturday 26th February 2022

    No incidents reported

    Friday 25th February 2022

    Area Issue (Forres Park Trace)

    Please be advised that we have identified an issue affecting both services in Forres Park Trace, Claxton Bay. A team has been dispatched to have the issue resolved. No ETR is currently available.

  • The issue has been resolved and services are fully operational.

  • The team is on-site working assiduously to have the services restored. No ETR is available.