Please be advised that we have identified an area issue affecting internet only in Congo Hill, Papourie Road and environs. Our team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and Internet service is now operational.
Wednesday 26th January 2022
No incidents reported
Tuesday 25th January 2022
Area Issue (Jaipaulsingh Road)
Please be advised that we have identified an area issue affecting both services in the mentioned area. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and services were restored.
Our teams are working alongside T&TEC to have the issue resolved.
Monday 24th January 2022
Channel Outage || TIC4
Please note TIC4 is currently blank, studio personnel has been contacted and will look into it. There is no ETR available.
Please note TIC4 has restored.
Sunday 23rd January 2022
No incidents reported
Saturday 22nd January 2022
No incidents reported
Friday 21st January 2022
No incidents reported
Thursday 20th January 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised that TIC4 has been restored.
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised that TIC4 has been restored.
Wednesday 19th January 2022
No incidents reported
Tuesday 18th January 2022
Area Issue (Congo Hill)
Please be advised we have identified an area issue affecting both services in Congo Hill Trace, Papourie Road. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Monday 17th January 2022
No incidents reported
Sunday 16th January 2022
No incidents reported
Saturday 15th January 2022
No incidents reported
Friday 14th January 2022
Emergency Maintenance (Baboolal Avenue)
Please be advised that we are conducting Emergency Maintenance in Baboolal Avenue located in Princes Town. All fiber customers would be affected at this time. ETR two (2) hours until completion.
The maintenance work has successfully been completed and services restored.
Thursday 13th January 2022
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting both services in La Lune Moruga. A team is currently working on having the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised TIC4 feed has been restored.
Channel Outage || Gayelle
Please be advised ACTS25 is currently down, studio personnel stated due to power loss. No ETR provided.
