Please be advised that we are conducting Emergency Maintenance in Baboolal Avenue located in Princes Town. All fiber customers would be affected at this time. ETR two (2) hours until completion.
The maintenance work has successfully been completed and services restored.
Thursday 13th January 2022
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting both services in La Lune Moruga. A team is currently working on having the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised TIC4 feed has been restored.
Channel Outage || Gayelle
Please be advised ACTS25 is currently down, studio personnel stated due to power loss. No ETR provided.
Please be advised that Gayelle has been restored
Wednesday 12th January 2022
No incidents reported
Tuesday 11th January 2022
No incidents reported
Monday 10th January 2022
No incidents reported
Sunday 9th January 2022
Channel Outage || Gayelle
Please be advised Gayelle is currently down. No ETR is available at this time.
Channel was restored.
Saturday 8th January 2022
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting internet services in Claxton Bay. A team is on site investigating. Currently no ETR is available.
The issue has been resolved and Internet services are fully operational.
Friday 7th January 2022
No incidents reported
Thursday 6th January 2022
Channel Outage || TIC4
Please be advised that TIC4 is currently down from the studio. No ETR is available.
Please be advised that TIC4 has been restored
Wednesday 5th January 2022
No incidents reported
Tuesday 4th January 2022
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting cable TV only in Light Bourne and environs. A team has been dispatched to have the issue resolved. Currently no ETR is available.
After monitoring, the issue has been resolved and services are fully operational.
Monday 3rd January 2022
Area Issue (Moruga)
Please be advised that we have identified an area issue affecting both services in Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved and both services are fully operational.
Sunday 2nd January 2022
No incidents reported
Saturday 1st January 2022
No incidents reported
Friday 31st December 2021
No incidents reported
Thursday 30th December 2021
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting services in La Lune, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
After close monitoring, all services are stable and fully operational.
Our team is working alongside T&TEC to resolve the issue at this time.
Wednesday 29th December 2021
Channel Outage || MCTV
Please be advised that MCTV is currently down at the moment. No ETR is available.
MCTV was restored.
Channel Outage || JaagritiTV
Please be advised that Jaagriti TV is down due to a power outage. No ETR is available.
Jaagriti TV has been restored.
Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.
Please be advised that Jaagriti TV is down due to electrical works being done. Current ETR is 30 minutes to 1 hour.
Tuesday 28th December 2021
Channel Outage || TIC4
Please note that TIC4 feed is having technical difficulties at the studio. No ETR is currently available.
Please note this channel was resolved.
Please be advised that studio contact confirmed that they will look into this issue during the course of the day. No ETR was currently provided.
Channel Outage || WESN
Please be advised that WESN is currently down. No ETR is available.
Please be advised that WESN has been restored.
Area Issue (Moruga)
Please be advised that we have identified an area issue affecting both services in the Moruga area. A team has been dispatched to have the issue resolved. No ETR is available at this time.
The issue has been resolved and both services are fully operational.
Our team has identified a broken Fibre in which they are working on presently. No ETR is available at this time.
