Please be advised that we have identified an area issue affecting internet only in Edward Trace, Moruga. A team has been dispatched to have the issue resolved. Currently no ETR is available.
The issue has been resolved. Internet service is fully operational.
The issue has been identified and the team is working on resolving it at this time.
Wednesday 8th December 2021
No incidents reported
Tuesday 7th December 2021
Channel Issue || Multiple Channels
Please be advised that the following channels are currently down at the moment. No ETR is available.
BET HD
SYFY HD
DISNEY Jr HD
Channels were restored.
Monday 6th December 2021
No incidents reported
Sunday 5th December 2021
No incidents reported
Saturday 4th December 2021
Channel Outage || MCTV
Please be advised that MCTV is currently down at the moment. No ETR is available.
MCTV has been restored.
Friday 3rd December 2021
No incidents reported
Thursday 2nd December 2021
No incidents reported
Wednesday 1st December 2021
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting internet only in Claxton Bay and environs. A team has been dispatched to have the issue resolved. Currently no ETR is available .
Our cables were burnt due to a house fire. New cables were erected and the issue has been resolved. Internet service is fully operational. Our engineers will also keep monitoring the affected area to ensure service continuity.
Tuesday 30th November 2021
No incidents reported
Monday 29th November 2021
No incidents reported
Sunday 28th November 2021
Channel Outage || WESN and M&E TV
Please be advised that WESN and M&E TV are down.
Please be advised that both WESN and M&E TV are back up.
