Please be advised that the following channels are currently down at the moment. No ETR is available.
BET HD
SYFY HD
DISNEY Jr HD
Channels were restored.
Monday 6th December 2021
No incidents reported
Sunday 5th December 2021
No incidents reported
Saturday 4th December 2021
Channel Outage || MCTV
Please be advised that MCTV is currently down at the moment. No ETR is available.
MCTV has been restored.
Friday 3rd December 2021
No incidents reported
Thursday 2nd December 2021
No incidents reported
Wednesday 1st December 2021
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting internet only in Claxton Bay and environs. A team has been dispatched to have the issue resolved. Currently no ETR is available .
Our cables were burnt due to a house fire. New cables were erected and the issue has been resolved. Internet service is fully operational. Our engineers will also keep monitoring the affected area to ensure service continuity.
Tuesday 30th November 2021
No incidents reported
Monday 29th November 2021
No incidents reported
Sunday 28th November 2021
Channel Outage || WESN and M&E TV
Please be advised that WESN and M&E TV are down.
Please be advised that both WESN and M&E TV are back up.
Saturday 27th November 2021
No incidents reported
Friday 26th November 2021
No incidents reported
Thursday 25th November 2021
No incidents reported
Wednesday 24th November 2021
No incidents reported
Tuesday 23rd November 2021
No incidents reported
Monday 22nd November 2021
No incidents reported
Sunday 21st November 2021
No incidents reported
Saturday 20th November 2021
Area Issue (St. Croix)
A team has been dispatched to investigate an issue identified affecting internet services in a partial area of St. Croix Road, Princes Town. No ETR is available.
Area Issue (Craignish)
Please be advised that we have identified an area issue affecting internet only in Craignish, Princes Town. A team has been dispatched to have the issue resolved. Currently no ETR s available.
The issue has been resolved and internet services are fully operational.
Friday 19th November 2021
No incidents reported
Thursday 18th November 2021
Channel Issue || Multiple Channels
Please note that the following channels are experiencing uplink related issues and will be slated temporarily slated
FOX SPORTS 2,
DISCOVERY FAMILY,
COLORS,
WILLOW,
SONY INDIA,
KTLA
Please note that the channels stated have been restored.
Wednesday 17th November 2021
Area Issue (Rock River)
Please be advised that we have identified an area issue affecting internet only in Rock River Road, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved. Internet service is fully operational at this time.
