Some systems are experiencing issues

Past Incidents

Wednesday 3rd November 2021

No incidents reported

Tuesday 2nd November 2021

Area Issue (Rochard Road)

Please be advised that we have identified an area issue affecting internet services in partial areas of Rochard Road. A team has been dispatched to have the issue resolved. No ETR is currently available.

  • After close monitoring, internet services are fully operational.

  • Monday 1st November 2021

    Area Issue (Clarke Road)

    Please be advised that we have identified an area issue affecting internet in parts of Rochard Road and Clarke Road. A team has been dispatched to have the issue resolved. No ETR is currently available.

  • The issue has been resolved. Internet services are fully operational.

  • The issue was resolved and internet services are fully operational.

  • Sunday 31st October 2021

    Channel Outage || MCTV

    Please be advised that MCTV is down at the moment. No ETR is currently available.

  • Please be advised MCTV was restored.

  • Please note studio personnel advised outage due to no power at building.

  • Saturday 30th October 2021

    Channel Outage || MCTV

    Please be advised that MCTV is currently down at the moment. No ETR is available.

  • MCTV has been restored.

  • Friday 29th October 2021

    Area Issue (Kanhai Road, South)

    We have identified an area issue affecting internet and cable in Kanhai Road South, Barrackpore. A team has been dispatched to have the issue resolved. Currently, no ETR is available at this time.

  • The issue has been resolved and both services are fully operational

  • Thursday 28th October 2021

    Channel Outage || ACTS25

    Please be advised ACTS25 is currently down. Studio was contacted is currently investigating. No ETR provided.

  • Please be advised ACTS25 was restored.

  • Area Issue (Moruga)

    Please be advised that we have identified an area issue affecting internet only in Moruga. Our teams have been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved and internet services are fully operational.

  • Wednesday 27th October 2021

    Channel Outage || CNC3

    Please be advised that CNC3 is currently down. Power checks are being conducted.

  • CNC3 has been restored.

  • Tuesday 26th October 2021

    No incidents reported

    Monday 25th October 2021

    Channel Outage || TIC4

    Please be advised TIC4 is currently frozen. Studio was contacted who indicated an ETR of approx. 1hr 30mins.

  • Please note this channel was restored.

  • Sunday 24th October 2021

    No incidents reported

    Saturday 23rd October 2021

    No incidents reported

    Friday 22nd October 2021

    No incidents reported

    Thursday 21st October 2021

    No incidents reported

    Wednesday 20th October 2021

    Area Issue (Upper Papourie)

    Please be advised that we have identified an area issue affecting internet only in Upper Papourie Road, Barrackpore. A team is on-site working on having the issue resolved. Currently, no ETR is available.

  • The issue has been rectified. Internet service is fully operational.

  • Tuesday 19th October 2021

    No incidents reported

    Monday 18th October 2021

    Partial Channel Outage

    Please be advised that we are experiencing some Tv channel outages due to uplink issues. We are currently working on resolving these issues.

  • This issue was resolved.

  • Please be advised that channels were restored however we are still experiencing issues issues with the uplink provider. Channels may experience intermediate outage.

  • Sunday 17th October 2021

    TELEVISION SERVICE Channel Outage || MCTV

    Please be advised MCTV is currently experiencing a power outage. No ETR available.

  • Please note that MCTV was restored.

  • Saturday 16th October 2021

    Channel Outage || MCTV

    Please be advised that MCTV is currently down. No ETR is available.

  • Please be advised MCTV was restored.

  • Channel Outage || Gayelle

    Please be advised Gayelle is currently down. No ETR is available at this time.

  • Please note Gayelle has been restored.

  • Friday 15th October 2021

    No incidents reported