Please be advised that we have identified an area issue affecting cable and internet in St. Croix Road. A team has been dispatched to have the issue resolved. Currently no ETR is available.
After close monitoring, all services are stable and fully operational.
Thursday 23rd September 2021
No incidents reported
Wednesday 22nd September 2021
No incidents reported
Tuesday 21st September 2021
No incidents reported
Monday 20th September 2021
Partial Outage (TV Channels)
Our teams are closely monitoring several channels which were affected earlier today. At this time, all the affected channels are fully operational. Our engineers are working to ensure all channels remain functional.
Issue was resolved.
Our engineers are working on the issue and are also monitoring to ensure all channels remain operational.
Sunday 19th September 2021
No incidents reported
Saturday 18th September 2021
No incidents reported
Friday 17th September 2021
No incidents reported
Thursday 16th September 2021
No incidents reported
Wednesday 15th September 2021
Area Issue (Papourie Road)
Please be advised that we have identified an area issue whereby T&TEC lines have been pulled down affecting both services in Papourie Road. A team has been dispatched to have the issue rectified Currently, no ETR is available.
The issue has been resolved. All services are fully operational.
Our team is working alongside T&TEC to have the services restored.
Tuesday 14th September 2021
Channel Outage || MCTV
Please be advised MCTV is currently down due to a power outage at their studio. No ETR was provided at this time.
Please be advised MCTV has been restored.
Area Issue (La Lune)
Please be advised that we have identified an area issue affecting both services in La Lune, Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved. All services are fully operational.
Monday 13th September 2021
Channel Issues || CBS & MYTV 33
Please be advised CBS & MYTV33 are currently down. No ETR provided at this time.
Please be advised all channels have been restored.
Sunday 12th September 2021
No incidents reported
Saturday 11th September 2021
TELEVISION SERVICEChannel Outage || STAR CLASSICS
Please be advised that channel 206 STAR Classics is currently down. We are working on having this channel restored as soon as possible, thank you for your understanding
Please be advised this issue is resolved.
Friday 10th September 2021
No incidents reported
Thursday 9th September 2021
No incidents reported
Wednesday 8th September 2021
No incidents reported
Tuesday 7th September 2021
No incidents reported
Monday 6th September 2021
No incidents reported
Sunday 5th September 2021
TELEVISION SERVICEChannel Issue || MCTV
Please be advised that MCTV channel 18 on IPTV/Digital platforms is currently down. An ETR is currently unavailable.
Please be advised that this issue was resolved and the channel is once again operational.
