All systems are operational

Past Incidents

Wednesday 18th August 2021

No incidents reported

Tuesday 17th August 2021

TELEVISION SERVICE Channel Issue || MCTV

Please be advised that MCTV is currently down from the studio. This is related to a power outage in the area, no ETR is currently available

  • Please be advised that this channel was restored.

    • Area Issue (Cunjal)

    Please be advised that we have identified an area issue affecting both services in Ramjohn Trace and environs. A team has been dispatched to have the issue resolved. Currently, no ETR is available at this time.

  • The issue has been resolved. All services are fully operational.

  • The team has identified the issue and is working assiduously to have services restored. ETR is one (1) hour.

  • The team is still on-site investigating the issue. Currently, no ETR is available.

    • Monday 16th August 2021

    No incidents reported

    Sunday 15th August 2021

    No incidents reported

    Saturday 14th August 2021

    No incidents reported

    Friday 13th August 2021

    Area Issue (Mandingo & Realize Junction Road)

    Please be advised that we have identified an area issue affecting both services in the following areas :

    1. Mandingo Road
    2. Realize Junction Road

    A team has been dispatched to have the issue resolved. Currently no ETR is available.

  • After closely monitoring, there were no issues identified and all services are fully operational.

  • Our teams are working alongside T&TEC to have services fully operational. ETR is one (1) hour.

    • Thursday 12th August 2021

    No incidents reported

    Wednesday 11th August 2021

    Channel Outage - MCTV

    Please be advised this channel is currently down due to power issues at the studio.

  • This channel is back online.

    • Tuesday 10th August 2021

    No incidents reported

    Monday 9th August 2021

    No incidents reported

    Sunday 8th August 2021

    TELEVISION SERVICE Channel Issue || IFC

    Please be advised that IFC has been temporarily slated across all our platforms at this time. We are currently working with our provider to resolve some issues associated with this feed.

  • Please be advised that IFC was restored.

    • Area Issue ( St. Croix & Environs)

    Please be advised that we have identified an area issue affecting internet only in the following areas:

    •Jaipaulsingh Road •Reese Road •St. Croix Road (higher numbers)

    A team has been dispatched to have the issue resolved. No ETR is available at this time.

  • The issue has been resolved. Internet service is fully operational.

    • Saturday 7th August 2021

    No incidents reported

    Friday 6th August 2021

    No incidents reported

    Thursday 5th August 2021

    Emergency Maintenance (Assiah Trace & environs)

    Our teams will be conducting emergency maintenance in Assiah Trace and environs. Both TV and Internet service will be affected. ETR is two (2) hours until completion.

  • The maintenence has been completed. All services are fully operational.

    • Wednesday 4th August 2021

    No incidents reported

    Tuesday 3rd August 2021

    No incidents reported

    Monday 2nd August 2021

    No incidents reported

    Sunday 1st August 2021

    Channel Outage - MCTV

    Please be advised that MCTV is currently down at the moment, studio personnel was contacted and they stated this is due to a power outage in the area.

  • Please be advised MCTV has been restored.

  • Please be advised there is still currently no power at the studio. No ETR was provided by T&TEC at this time.

  • Please note there is still currently no power at the studio.

    • Saturday 31st July 2021

    Area Issue (St. Croix & Environs)

    We have identified an area issue afftecting internet only in St. Croix and Environs. Services may be periodically affected as our engineers are working on resolving the issue. Currently, no ETR is available.

  • The issue has been resolved. All services are fully operational.

  • Our engineers are working assiduously to have the issue resolved. Currently, no ETR is available at this time.

    • Friday 30th July 2021

    No incidents reported

    Thursday 29th July 2021

    Area Issue (La Lune)

    We have identified an area issue affecting both services in La Lune and environs Moruga. A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved. All services are fully operational.

    • Area Issue (Platanite Trace)

    Please be advised that we have identified an area issue affecting Platanite Trace and environs. Our team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved. All affected services are fully operational.