All systems are operational

Past Incidents

Monday 26th July 2021

Channel Outage - M&E TV

Please note that M&E Tv is currently down, studio informed that they are experiencing some technical issues. No ETR was given on restoration of the channel.

  • Please note that M&E Tv has been restored. Channel is back online.

    • Area Issue

    We have identified an area issue affecting both services in the following areas:

    1. Jaipaulsingh Road
    2. Oropouche North Road
    3. Clement Joseph Trace

    A team has been dispatched to look into the issue and have it resolved in the shortest time possible. Currently, no ETR is available.

  • The issue has been resolved. All services are fully operational.

  • T&TEC is in the area working on installing a new transformer in the area. We are also working alongside to ensure our services are not affected in any way.

    • Channel Outage - M&E TV

    Please note that M&E Tv is currently down, studio informed that they are experiencing some technical issues. No ETR was given on restoration of the channel.

  • Please note that M&E Tv has been restored. Channel is back online.

    • Sunday 25th July 2021

    No incidents reported

    Saturday 24th July 2021

    No incidents reported

    Friday 23rd July 2021

    No incidents reported

    Thursday 22nd July 2021

    Area Maintenance Phase Two (Monkey Town & Environs)

    Please be advised that our team is conducting phase two maintenance in Monkey Town and its environs. Both services may periodically be affected. No ETR is available at this time.

  • After monitoring the network, all services are fully operational.

    • Wednesday 21st July 2021

    Channel Outage - Comet Tv

    Please be advised Comet TV is currently down & has been slated in the interim until this issue is resolved.

  • Issue was resolved.

    • Area Maintenance Phase one (Monkey Town & Environs)

    Please be advised that our team is conducting maintenance in Monkey Town and its environs. Both services may periodically be affected. No ETR is available at this time.

  • The work has been completed and all services are fully operational.

    • Tuesday 20th July 2021

    Area Issue (Santa Flora)

    Please be advised that we have identified an issue in partial areas of Santa Flora affecting both services. A team is on-site working on resolving the issue. ETR forty-five (45) minutes.

  • All services are fully operational as the issue has been resolved.

    • Emergency Maintenance (New Colonial Road)

    Our teams will be conducting emergency maintenance in New Colonial Road and environs. Both TV and Internet service will be affected. No ETR available at this time.

  • The team has completed the maintenance work. All services are fully operational.

    • Monday 19th July 2021

    Area Issue (New Colonial Road)

    Please be advised that we have identified an area issue affecting both services in New Colonial Road and environs. A team has been dispatched to have the issue resolved. No ETR is available at this time.

  • The issue has been resolved. Both services are fully operational.

    • Sunday 18th July 2021

    Area Issue (Barrackpore)

    Please be advise that we have identified an area issue affecting both services in the below areas:

    1. Mattabar Road
    2. Oroupouche Road
    3. Jaipaulsingh Road

    A team has been dispatched to have the issue resolved. Currently, no ETR is available.

  • After closely monitoring the areas, all services are fully operational.

    • Saturday 17th July 2021

    No incidents reported

    Friday 16th July 2021

    No incidents reported

    Thursday 15th July 2021

    No incidents reported

    Wednesday 14th July 2021

    No incidents reported

    Tuesday 13th July 2021

    No incidents reported

    Monday 12th July 2021

    Area Issue (Cunjal Road)

    Please be advised that a team has been dispatched to rectify the issue affecting internet only in the Cunjal area. No ETR is currently provided.

  • The issue has been resolved. Internet service is fully operational.

    • TELEVISION SERVICE Channel Outage || Affecting Multiple Channels

    Please be advised that we are currently experiencing issues with some of our international channel feeds and are currently working on resolving this issue is quickest time possible. Thank you for your patience and understanding during this time.

  • Please be advised that the affected channels have been restored.

    • Channel Outage || Comet TV

    Please be advised Comet TV is currently down & has been slated in the interim until this issue is resolved.

  • This issue was resolved and the feed was restored.

    • Sunday 11th July 2021

    Area Issue (Claxton Bay)

    We have identified an area issue in Claxton Bay affecting internet only. Our technicians are aware and are worrking assiduously to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved, Internet service is fully operational.

  • Our teams are on-site working on having the issue resolved.

    • Area Issue (Claxton Bay)

    Please be advised that internet and cable services would be affected due to a planned power outage by T&TEC in the Claxton Bay area. Currently, no ETR is available.

  • Power has been restored to the affected areas. All services are fully operational.

    • Saturday 10th July 2021

    Area Issue (Rochard Douglas Road)

    Please be advised that we have identified an area issue affecting internet services in Rochard Douglas Road, Barrackpore. Our teams are aware and was dispatched to have the issue resolved. Currently, no ETR is available.

  • The issue has been resolved. Internet service is now fully operational.

  • Our team is on-site working on resolving the issue. No ETR is currently available at this time.

    • Friday 9th July 2021

    Channel Issue || Comet TV

    Please be advised Comet TV is currently down & has been slated in the interim until this issue is resolved.

  • Please be advised Comet TV has been restored and unslated.

    • Thursday 8th July 2021

    TELEVISION SERVICE Channel Issue || WGN & WPIX

    Please be advised that WGN and WPIX are currently down. Both channels have been slated in the interim until this issue is resolved.

  • Both WPIX and WGN are backup and are un-slated.

    • Wednesday 7th July 2021

    Area Issue (Santa Flora)

    We have identified an area issue affecting both services in Santa Flora and environs. A team has been dispatched to have the issue resolved. No ETR is available at this time.

  • The issue has been resolved. Both services are fully operational.

    • Area Issue (Claxton Bay)

    Please be advised that we have identified an area issue affecting both services in Claxton Bay. A team has been dispatched to have this issue resolved. Currently, no ETR is available.

  • The issue has been resolved. Both services are fully operational.

    • Tuesday 6th July 2021

    Area issue (Princes Town)

    We have identified an area issue affecting both services in Princes Town and environs. A team has been dispatched to have the issue rectified. No ETR is available at this time.

  • All services are stable and operational after close monitoring.

  • The issue has been resolved. Both services are fully operational.

    • Area Issue (La Lune and Marac)

    We have identified an area issue affecting both services in La Lune and Marac, Moruga. The heavy rainfall and winds resulted in a broken pole. Teams have been dispatched to have this issue resolved. Currently, there is no ETR available at this time. Inclement weather conditions may cause a slight delay.

  • The issue has been resolved and all services are fully operational.

  • The teams are still on-site working to have the issue resolved. ETR two (2) hours.

  • Our teams are on-site working assiduously to have the issue resolved. However, the inclement weather is causing a bit of a delay.