Please be advised that we have identified an issue in partial areas of Santa Flora affecting both services. A team is on-site working on resolving the issue. ETR forty-five (45) minutes.
All services are fully operational as the issue has been resolved.
Emergency Maintenance (New Colonial Road)
Our teams will be conducting emergency maintenance in New Colonial Road and environs. Both TV and Internet service will be affected. No ETR available at this time.
The team has completed the maintenance work. All services are fully operational.
Monday 19th July 2021
Area Issue (New Colonial Road)
Please be advised that we have identified an area issue affecting both services in New Colonial Road and environs. A team has been dispatched to have the issue resolved. No ETR is available at this time.
The issue has been resolved. Both services are fully operational.
Sunday 18th July 2021
Area Issue (Barrackpore)
Please be advise that we have identified an area issue affecting both services in the below areas:
Mattabar Road
Oroupouche Road
Jaipaulsingh Road
A team has been dispatched to have the issue resolved. Currently, no ETR is available.
After closely monitoring the areas, all services are fully operational.
Saturday 17th July 2021
No incidents reported
Friday 16th July 2021
No incidents reported
Thursday 15th July 2021
No incidents reported
Wednesday 14th July 2021
No incidents reported
Tuesday 13th July 2021
No incidents reported
Monday 12th July 2021
Area Issue (Cunjal Road)
Please be advised that a team has been dispatched to rectify the issue affecting internet only in the Cunjal area. No ETR is currently provided.
The issue has been resolved. Internet service is fully operational.
TELEVISION SERVICEChannel Outage || Affecting Multiple Channels
Please be advised that we are currently experiencing issues with some of our international channel feeds and are currently working on resolving this issue is quickest time possible. Thank you for your patience and understanding during this time.
Please be advised that the affected channels have been restored.
Channel Outage || Comet TV
Please be advised Comet TV is currently down & has been slated in the interim until this issue is resolved.
This issue was resolved and the feed was restored.
Sunday 11th July 2021
Area Issue (Claxton Bay)
We have identified an area issue in Claxton Bay affecting internet only. Our technicians are aware and are worrking assiduously to have the issue resolved. Currently, no ETR is available.
The issue has been resolved, Internet service is fully operational.
Our teams are on-site working on having the issue resolved.
Area Issue (Claxton Bay)
Please be advised that internet and cable services would be affected due to a planned power outage by T&TEC in the Claxton Bay area. Currently, no ETR is available.
Power has been restored to the affected areas. All services are fully operational.
Saturday 10th July 2021
Area Issue (Rochard Douglas Road)
Please be advised that we have identified an area issue affecting internet services in Rochard Douglas Road, Barrackpore. Our teams are aware and was dispatched to have the issue resolved. Currently, no ETR is available.
The issue has been resolved. Internet service is now fully operational.
Our team is on-site working on resolving the issue. No ETR is currently available at this time.
Friday 9th July 2021
Channel Issue || Comet TV
Please be advised Comet TV is currently down & has been slated in the interim until this issue is resolved.
Please be advised Comet TV has been restored and unslated.
Thursday 8th July 2021
TELEVISION SERVICEChannel Issue || WGN & WPIX
Please be advised that WGN and WPIX are currently down. Both channels have been slated in the interim until this issue is resolved.
Both WPIX and WGN are backup and are un-slated.
Wednesday 7th July 2021
Area Issue (Santa Flora)
We have identified an area issue affecting both services in Santa Flora and environs. A team has been dispatched to have the issue resolved. No ETR is available at this time.
The issue has been resolved. Both services are fully operational.
Area Issue (Claxton Bay)
Please be advised that we have identified an area issue affecting both services in Claxton Bay. A team has been dispatched to have this issue resolved. Currently, no ETR is available.
The issue has been resolved. Both services are fully operational.
Tuesday 6th July 2021
Area issue (Princes Town)
We have identified an area issue affecting both services in Princes Town and environs. A team has been dispatched to have the issue rectified. No ETR is available at this time.
All services are stable and operational after close monitoring.
The issue has been resolved. Both services are fully operational.
Area Issue (La Lune and Marac)
We have identified an area issue affecting both services in La Lune and Marac, Moruga. The heavy rainfall and winds resulted in a broken pole. Teams have been dispatched to have this issue resolved. Currently, there is no ETR available at this time. Inclement weather conditions may cause a slight delay.
The issue has been resolved and all services are fully operational.
The teams are still on-site working to have the issue resolved. ETR two (2) hours.
Our teams are on-site working assiduously to have the issue resolved. However, the inclement weather is causing a bit of a delay.
Monday 5th July 2021
No incidents reported
Sunday 4th July 2021
Area Issue (Hassanali Trace)
Please be advised that we have been receiving reports from Hassanali Trace, Barrackpore affecting internet only.
A team has been dispatched to have the issue resolved. Currently, no ETR is available.
After close monitoring, the issue has been resolved and Internet service is now fully operational.
Saturday 3rd July 2021
Area Issue (Papourie Road)
Our teams have identified an issue affecting the internet only in a partial area of Papourie Road. They were dispatched to have the issue rectified. No ETR is currently available at this time.
The issue has been resolved. Internet is now fully operational.
