All systems are operational

Past Incidents

Thursday 28th January 2021

Network Maintenance (Harewood Trace)

Our teams will be conducting emergency maintenance in Harewood Trace, Lower Barrackpore. Both TV and Internet service will be affected. No ETR available at this time.

  • Emergency maintenance work completed and services fully restored.

    • TELEVISION SERVICE Channel Outage

    Please be advised that IETV is currently down due to a power issue at the studio. No ETR is currently provided.

  • IETV has been restored and was confirmed to be fine.

    • Area Issue (Marac)

    Please be advised that both TV and Internet services are currently affected in the vicinity of Marac. Our teams are aware and is currently looking into the issue. No ETR available at this time.

  • The issue has been resolved and service has been fully restored to the affected area.

    • Wednesday 27th January 2021

    No incidents reported

    Tuesday 26th January 2021

    No incidents reported

    Monday 25th January 2021

    No incidents reported

    Sunday 24th January 2021

    No incidents reported

    Saturday 23rd January 2021

    Channel Outage || WESN

    Please be advised that WESN is currently down, studio personnel was contacted and is aware of the issue and is currently looking into it. No ETR is available at this time

  • Studio Issue was resolved channel is once again backup.

    • Channel Outage

    Please be advised that TTEN is currently down due to the source provider experiencing some technical issues at the studio. No ETR was given for restoration.

  • Please be advised that TTEN has been restored.

    • Friday 22nd January 2021

    No incidents reported

    Thursday 21st January 2021

    No incidents reported

    Wednesday 20th January 2021

    No incidents reported

    Tuesday 19th January 2021

    No incidents reported

    Monday 18th January 2021

    Channel outages

    Please be advised that Synergy TV and TTEN are currently down, contact was made to both source providers information received is their is an power outage at both source provider areas. No ETR was given.

  • Please note that Synergy Tv has been restored.

  • Please note that power has returned at Synergy Tv , howerver the channel is still down due to the source provider experiencing some technical issues.

  • Please note that Synergy Tv is still currently down. No ETR was given by source provider.

  • Please note that TTEN has been restored, whereas Synergy Tv is still currently down due to the power outage at the source provider. No ETR given from source provider personnel.

    • Sunday 17th January 2021

    No incidents reported

    Saturday 16th January 2021

    No incidents reported

    Friday 15th January 2021

    No incidents reported

    Thursday 14th January 2021

    No incidents reported

    Wednesday 13th January 2021

    Incident updates for Power Outage - Internet & TV Services Affected - Claxton Bay

    Please be advised that there is currently a power outage in the Claxton Bay area. Our team are investigating.

  • Please be advised that power has been restored to the Claxton Bay area. Services have been restored.

  • Please be advised that Power outage is still on going in Claxton Bay. No ETR was given by T&TEC.

  • Power outage is still ongoing in the Claxton Bay area. No ETR was given by T&TEC.

    • Tuesday 12th January 2021

    No incidents reported

    Monday 11th January 2021

    No incidents reported

    Sunday 10th January 2021

    No incidents reported

    Saturday 9th January 2021

    No incidents reported