All systems are operational

Past Incidents

Monday 14th December 2020

Degraded Internet Service

We are currently experiencing issues on one of our uplinks due to a fiber break which has caused our services to become degraded. While we have shifted traffic onto another circuit, customers may experience slower internet speeds during this time. No ETA is currently available but teams are en route to resolve the issue.

  • All works have been completed. Services restored

  • Cabling is still on-going, however splicing has started on a segment off the break.

  • Cabling has begun, splicing would begin once this process is completed.

  • Teams are on site and currently assessing the damage and the scope of work required in-order to rectify the issue.

  • Uplink confirmed break between Chaguanas and Point Lisas, a team is on route to the location. ETA was given 6:15 am.

  • The Fiber Team is performing testing on the links between Chaguanas and Point Lisas. There is still currently no ETR provided.

  • There is currently another fiber break that has occurred between our uplink and us, they advised a team is currently looking into this. No ETR was given.

  • Work was confirmed to be concluded for the night, they advised that they are going to review some documents and then decide if to carry out it's completion throughout the day or a maintenance window at night. We will reference with them tomorrow on their plan of action.

  • Fiber work is still currently ongoing, we were advised from our uplink that the team dispatched are having issues clearing a few alarms left and will inform us if work will be halt for tonight and carried out tomorrow.

  • Fiber splicing work is still ongoing, confirmed to be going smoothly and completed soon.

  • Fiber splicing is still ongoing, nodes is being restored however No ETR has been given.

  • Fiber repair work is still ongoing . No ETA was given on when this work will be completed

  • Fiber repair work is still ongoing , no ETR was given on when this work will be completed, however some services are be restored.

  • Fiber repair work is still ongoing however, some services are beginning to be restored.

  • The dispatched team began work to repair the fiber at approximately 1:30PM today however, there is still no ETA on the restoration of this uplink.

  • The location of the fiber break has been identified and a team is en route to perform repairs. No ETA has been provided.

    • Sunday 13th December 2020

    No incidents reported

    Saturday 12th December 2020

    No incidents reported

    Friday 11th December 2020

    No incidents reported

    Thursday 10th December 2020

    No incidents reported

    Wednesday 9th December 2020

    No incidents reported

    Tuesday 8th December 2020

    No incidents reported

    Monday 7th December 2020

    Nationwide Internet Disruption December 2020

    The Telecommunications Authority of Trinidad and Tobago (TATT) wishes to advise that Internet connectivity to several providers has been disrupted. This is an island-wide problem due to a disruption to the international cable link via Curacao. The source of the disruption has been identified and work to restore connectitity is ongoing.

    We have received confirmation that full service will be restored later today.

    We also wish to advise that the Media notice bearing the TATT'S logo on an Internet outage is old news from 2015 and should be disregarded.

  • Service on the Air Link network restored within 1 hour after Disruption

    • Sunday 6th December 2020

    No incidents reported

    Saturday 5th December 2020

    No incidents reported

    Friday 4th December 2020

    No incidents reported

    Thursday 3rd December 2020

    No incidents reported

    Wednesday 2nd December 2020

    No incidents reported

    Tuesday 1st December 2020

    No incidents reported

    Monday 30th November 2020

    No incidents reported

    Sunday 29th November 2020

    No incidents reported

    Saturday 28th November 2020

    No incidents reported

    Friday 27th November 2020

    No incidents reported

    Thursday 26th November 2020

    No incidents reported

    Wednesday 25th November 2020

    No incidents reported